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May 2023 by josh halcomb
These are some of the best people I have dealt with appliances. They are down to earth and will tell you what is good and what is better and everything is up front. Will definitely be doing business with these people again. Mark was the guy that sold me the washer and did everything he could for me to be able to get the washer the same day. Thanks again to all that assisted me with purchase.
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October 2022 by Timothy Lohrig
Greve's has always taken care of us. Don't go to the big box stores. They don't have the hometown service that Greve's offers. They are always professional, courteous, friendly, and accommodating. Support your local businesses! My wife came in first thing in the morning to buy a dryer. When I got home from work the new dryer was in place and running. She said that the 2 young men that delivered and installed the dryer were very friendly and professional.
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July 2022 by William Evilsizer
Wonderful service and very patient too!!
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June 2022 by Brad Bentz
Excellent local place to get appliances. They price match other businesses. Good people to work with
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May 2022 by Ginny Hardwick
My husband and I have bought all of our appliances from Greves TV & Appliances for many years. We have had an issue with our freezer and Greves is bringing a loaner out and helping us transfer our meat and will try and fix our freezer. Folks you will not get this service from your big stores like Lowes, Home Depot or Menards. Buy Local and they WILL take care of you!! Thank you Greves for taking care of your customers!!
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May 2022 by Michael Edwards
Mark is very knowledgeable and helpful.
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January 2022 by Dawn Probst
Just bought a new washer & I love it!!! Everyone was so nice when I called in & the 2 men who delivered it was on time, very friendly & was very careful with it. Can’t wait to buy my new dryer, frig & stove here. Would definitely recommend this store
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September 2021 by Amy White
A a few months ago we purchased a refrigerator from Greves TV & Appliances Home Center because we wanted to support local small business. At first, we were so pleased with the seamless delivery and no pressure sales experience, my husband wrote a great review about them. We now completely rescind that glowing review. The refrigerator they delivered was defective and we experienced immediate major frost build up in the freezer. The door wouldn't seal properly. We had to wait over 2 weeks before a service person could come and fix it. He ordered a new door for which we waited another 2.5 weeks to arrive. We scheduled another appointment for the new door (I had to rush home from work to meet the service guy in time ) and at last minute someone called from Greves to cancel for him because he was "having a bad day." We waited another week and half and finally the service guy showed. The replacement door they ordered was also defective. So they had to order ANOTHER DOOR. The wait continued. Another 3 weeks went by. Another scheduled appointment to get this door replaced and actually have a refrigerator that wasn't defective (we paid for a fridge that WORKS) . Last minute.....you guessed it- they CANCELLED AGAIN. This is by far, the worst customer service we've ever experienced. Again, we decided to go with a local business to lend our support, unfortunately that is not reciprocated on their end. They show no desire to prioritize and ensure customer satisfaction. We will NEVER ever again purchase anything from Greves and would not recommend it to anyone. Meanwhile, after a couple thousand dollars, the wait for a working refrigerator continues....
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September 2021 by David White
Horrible customer service
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August 2021 by Mike & Pat Roeder
They have or can get any appliances you want. They deliver and will take your old one. Very nice to deal with
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May 2021 by Lisa Pennington
It was great
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February 2021 by CSS
Very helpful and no pressure to sell. High ability to meet customer's need. Price is also right and willing to match others without asking. If you want an excellent customer service, come to this place. You will receive service from a competent person. Rachel was the person who helped me with the sale. No wonder, this place is an institution in Madison!
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January 2021 by Lisa Ward
Mark an everyone are always great at Greves! We have been going there for years. We will continue to buy from them, Thanks for the great customer service
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January 2021 by Mike Roeder
They have or can get any appliances you want. They deliver and will take your old one. Very nice to deal with
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November 2020 by Gary Hornsby
Never had a bad experience!
