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April 2024 by Greg “gregsayers2000” Sayers
Rude and not service driven. Will not take time to explain problems.
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February 2024 by Timothy Crider
Never received better service before kroger came along
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June 2023 by Cara LaFollette-Hackney
I like Kroger because they have a great selection of time this that you may have to get in a hurry so you can get it all here. Pharmacy, bakery, deli, butcher, floral and grocery hygiene beauty tools and products, household items and cleaners and it's all good deals and prices
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December 2022 by Donnie Harmon
They do a good job and are always courteous no matter how busy.
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September 2022 by Tasha Gullion
I seriously cannot stand this pharmacy anymore. I understand lack of help. I get that. But it's been going downhill even with the help. Long long miserable lines. Drive thru always closed have to wait in line an hour just to get your medicine IF they have even filled it. Definitely changing my pharmacy
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July 2022 by Chrys Duzan
Had a really bad start here when I first moved to town, but since I've been treated with kindness and dignity. Staff are respectful of my identity as a gender non-conforming individual.
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May 2022 by Chad
Horrible customer service. Expect u to wait two hours to fill a cream that all they have to do is drop it in a bad and hand it to you. Would definitely switch to a different pharmacy if I had to use this company often. Thankfully I don’t have to come here often.
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March 2022 by Tasha Stephan
I seriously cannot stand this pharmacy anymore. I understand lack of help. I get that. But it's been going downhill even with the help. Long long miserable lines. Drive thru always closed have to wait in line an hour just to get your medicine IF they have even filled it. Definitely changing my pharmacy
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February 2022 by Andra Baker
Don't know what why or when this pharmacy PLUMMETED. Gave me nothing but a hassle to run my insurance card that they had on file right on front of them. So they over charged me woman was extremely rude. Have tried 3x this week To pick up my migraine medication because I desperately need it and the drive thru line completely closed down has been for awhile and when you go inside they are backed up all the way to front doors if store . I don't know how many people out there have experienced a migraine but waiting in an hour long line in a busy grocery store when you feel like your brain is going to leak out of your ears is not ideal.
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December 2021 by Rusty Schackleford
Painstakingly slow and rude. Unfortunately the inability to do anything correctly for years on end boils down to incompetence, habitual and willful ignorance or a complete lack of training. EVERY SINGLE MONTH I have to get my medication filled it is a hassle. Something is always missing and it is always my doctor's fault.
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December 2021 by Sarah Pheral
If I could give them zero stars, I would. Had a terrible experience where I was in a bind, and they couldn't or wouldn't help. I'm fine with that part. As a business owner, I wanted to give them feedback about my experience in case anyone in that pharmacy is interested in improving their operation. I know they're busy, and I appreciate the gentleman who took the time to let me express my frustration at our situation. However, another staff member stood in the back staring at me, making faces, mocking and laughing at me--having no idea what I was saying to the staff member actually talking to me. After a few truly horrible days, the behavior of this person--who was the person who initially ignored me and refused to come to the window to speak with us at all when we came to the window (twice)--was the straw that broke my camel's back. I cried all through the store with my young child as I quickly tried to grab a couple of things my elderly parents needed. I don't know that I will ever even return to this store since you can't enter it without going past the pharmacy. Too bad--it's one of the nicer grocery stores around for those of us living in very rural areas nearby. Be kind to people for heaven's sake. I'm still crying as I write this a day later.
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May 2021 by Donna S.
Iam SO SADDENED AND SHOCKED by this store! This is NOT what I am used to at any Kroger store chain and I've visited numerous all around the country. The store is tiny and cramped. Seems super dirty and old. I normally especially love to shop Kroger because their produce is hands down the BEST most fresh, well arranged and plentiful. Here the produce was horrid! Whimpy and so much just wasn't there....empty holes every where. Whole entire aisles shelves were empty! I thought perhaps this store was getting ready to close down so I asked another customer who was local if the store usually looked this bad and she said yes but it is worse now. As I continued around the store smack dab in the middle where I guess normally meat would go were huge latters and men working...not remodeling just fixing something...maybe a roof?Needless to say I left my cart and walked out of the store empty handed. Iwent to the neighboring Walmart which was one of the best I've ever seen. I was hoping to make Madison my new shopping area since they are the closest center to me (I live in Osgood ) the contains a Kroger, Walmart and Goodwill and Aldi...my favs. I gotta have a Kroger tho....guess it's back to Baitsville or Aurroa for me.
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April 2021 by Zac Mayrina
Absolute joke of a pharmacy. The time frames are ridiculous. I understand that they work in a very high demand environment, but a little politeness would go a long way. I always feel like I'm bothering them when making transactions.
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March 2021 by Marsha Stewart
convenient place to get my COVID vaccine
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October 2020 by Kynesgrove A
Staff is rude. All good employees left a long time ago. I understand the process of filling medication takes time with insurance being a pain and stuff but the staff at this location has made it a pain in the butt.
