Madison Ford, located in Madison, IN, is a trusted dealership known for its excellent customer service and wide range of automotive services. Customers appreciate the friendly and professional staff, especially in the service department, where kindness and attentiveness stand out. Reviews highlight the helpfulness of employees who go above and beyond, whether assisting with emergency repairs, providing honest assessments, or offering quick and efficient oil changes and tire rotations. The dealership's team is described as friendly, accommodating, and genuinely invested in making each customer feel valued. Many customers have praised the dealership for making car buying a positive experience, with staff answering questions patiently, working hard to get the best deals, and ensuring satisfaction. The new ownership has brought a warm and energetic atmosphere, emphasizing professionalism, knowledge, and a caring attitude. Madison Ford also offers a selection of new and pre-owned vehicles, with some reviews mentioning the ease of purchasing a new car and the inclusion of benefits like free oil changes. Overall, Madison Ford is recognized for its top-quality service, friendly environment, and dedication to customer satisfaction, making it a highly recommended choice for automotive needs in the area.
