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March 2024 by Gary Blackledge
This is got to be the worst they never have any pretzelsDon't bother stopping to get any I'm sure they have the product they just never have any madeThey used to be great but last 9 months I stop in weekly daytime hours not the same times and again nothing it's just a shame
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October 2023 by Brenda Barbour
Always friendly!Never a problem with my order. I love this location!!Thanks Ladies. Keep up the EXCELLENT work!!!
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September 2021 by Katrina H
We're from out of state. Was driving past and noticed this location had both Cinnabon AND Auntie Anne's. Score! Went up to the counter, grabbed a 4 pack of Cinnabon's and saw there were zero Auntie Anne's pretzels in the warmer. I asked the employee behind the counter if she was making any. She said (rudely), "NO, not until Monday". It's Friday. Disappointed. The girl behind the counter needs an attitude adjustment pronto. Terrible customer service.
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September 2021 by Tori Gillespie
Randomly closed all the time with no hours posted anywhere. They might as well just remove cinnabon and auntie anne's from Flying J's. I am in no way a Karen, especially with fast food/restaurants. But there's no point in advertising a place that is never open...
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July 2021 by Brian Thomann
Rude service at both Auntie Anne's and Cinnamon.
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July 2020 by Amanda
Was just told by the lady behind the counter "we aren't doing pretzels today" ummm ok, maybe try not being open then?!
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August 2019 by David Rose
Love their pretzel dogs
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January 2018 by Joel S
Arrived here at 7:50PM one weeknight evening last week to get a pretzel. Employee was cleaning behind the counter. She proceeded to clean for a bit without acknowledging us. Finally acknowledged us with a rude "can I help you." I asked if they had any regular pretzels, her response was a rude "no." I asked if she would have any up soon. Her response was a rude, "no, we're closing soon." News to me, because I couldn't find hours for the location anywhere, nor was there a "closing soon" sign. She didn't offer to make anything for me, or offer me any of the slim pickings in the case. Last time I checked, you serve the customer until you close. At the very least, you are friendly in your dealings with customers. This is the second time I have had this type of experience at this location. The first time was with the Cinnabon that is part of the same location. If I could give this place zero stars I would, horrible customer service.
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January 2018 by Roni Smith Yeagy Hendrick
Great staff good food very nice people
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November 2017 by Daniel Smith
No pretzels on multiple occasions
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July 2017 by Roni Smith Hendrick
Great staff good food very nice people
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March 2017 by Joel
Arrived here at 7:50PM one weeknight evening last week to get a pretzel. Employee was cleaning behind the counter. She proceeded to clean for a bit without acknowledging us. Finally acknowledged us with a rude "can I help you." I asked if they had any regular pretzels, her response was a rude "no." I asked if she would have any up soon. Her response was a rude, "no, we're closing soon." News to me, because I couldn't find hours for the location anywhere, nor was there a "closing soon" sign. She didn't offer to make anything for me, or offer me any of the slim pickings in the case. Last time I checked, you serve the customer until you close. At the very least, you are friendly in your dealings with customers. This is the second time I have had this type of experience at this location. The first time was with the Cinnabon that is part of the same location. If I could give this place zero stars I would, horrible customer service.
