Northwest Bank has a long-standing presence of 120 years, helping people achieve their dreams and financial goals through banking, borrowing, investing, and planning. With locations across Pennsylvania, Ohio, New York, and Indiana, the bank takes pride in caring about its customers and providing personalized assistance. Customers praise the friendly and helpful staff, especially highlighting staff members who go above and beyond, such as helping with account issues or offering solutions during stressful situations. The team is seen as genuinely caring and dedicated to providing good service, making clients feel supported in their financial journeys. Overall, Northwest Bank is appreciated for its caring approach and commitment to customer success.
I went into Marion branch for some fraudulent charges on my account and Mindy Dixon was absolutely fantastic at offering to help with my account, she walked me through how to lock my card, offered a temporary card and more. Thank you for all your help during this stressful matter.
June 2025
This is a great team of bankers! They genuinely care about the customers. Please give them a chance to change your mind about old reviews from right after the merger. You won't be disappointed!
May 2025
I love this branch! All the girls are super nice! Amie helps me with my finances every month. They are always willing to help me with any situation I have.
