Via Credit Union has a long-standing reputation for friendly and helpful service. Customers appreciate the local touch and personal care provided at various locations, especially after changes in staff. Many have banked there for decades, finding that most issues arise from misunderstandings or new technology, which are quickly resolved through good communication. The staff, including employees like Kathy and Jennifer Davis, are often praised for their professionalism and willingness to go above and beyond to assist customers. The credit union offers a range of services, including loans, investments, and personal accounts, and is known for its ease of working with clients. However, as a credit union, it has some international limitations, prompting some customers to maintain separate accounts for international transactions. Overall, Via Credit Union is highly recommended for its excellent customer service, local approach, and reliability, making it a trusted financial partner for many long-term members.
The best customer service around at any bank or credit union
March 2026
I worked with Shelly and Georgette in order to get a business loan, so that I could purchase equipment which would help me bring in more revenue and grow my business. They made this process super simple and had a very quick turnaround time, in order to make it all happen! Awesome experience! Thanks again!
December 2025
Excellent Staff. They've taken care of me for more than a decade.
