-
January 2024 by Travis vail
I drive for Complex Coastal. My truck started leaking fuel, pulled over and googled repair shops and called Bob's care care they told me bring it in. When they figured out what was wrong they personaly went to get the part and got me back on the road same day. They were very hospitable and FYI they did all of this after hours. Good people, they made me feel that it was important to them to take care of my unfortunate situation. Thank you again to the great team at Bob's Car Care!!!
-
January 2024 by Danny Couch
Took my car to him to get a water pump replaced and they told me my head gaskets was blowed and they broke the plastic cover that goes over my engine and tried to say their mechanic didn't do it I would never recommend them to somebody
-
January 2024 by Jeremy Snyder
Great service fast turn around time Chris did a great job on my alignment. Thanks Bob's Car Car and Chris .
-
January 2024 by Gary Alvey
Needed a battery changed out. Got me in right away. very happy with their service.
-
October 2023 by Tommy Sponaugle
If I could leave negative stars I would. Took my car in because the alternator they replaced went bad a couple months after they installed it. It was under warranty and they replaced it for me for “free”. Charged me labor, installed a new battery without getting confirmation from me for an extra $200. The alternator they replaced the second time went bad within a week. The dealer told me the wiring harness was fine and the PCM was fine originally (they later told me after further diagnostics, the PCM was bad). I had Bob's do the transmission service on the car the same time the warranty work was being done. Bob's told me it’d be $200 for the transmission service and I’d be out the door at $200. Ended up paying $400 out the door with the “free warranty” work, and an extra battery Bob's installed without asking me. When I got the car home the transmission was leaking heaps of fluid. Took it back to them and they said it was fine. Still leaks now. After all of that embarrassment, they tried to upsell me on more work. After they screwed up working on my car 3 times I decided to take it to the dealer instead. All in all, at the dealer they’re charging me $3,000 to fix bob’s mistakes. Never go here or even think about going here. Dirty crooked business and I don’t know how they haven’t been sued out of business. Lady at the counter was not very helpful or pleasant as well. Wasted $1,200 at bob’s between the alternator being replaced twice (once under warranty) and transmission service and now the dealer is fixing it for $3,000. Just take your car to the dealer at that point, or take it to Marino’s in Mooresville where they do honest work at a fair price. My grandpa was bob’s neighbor back when it was a good honest business, he said Bob was a stand up guy. Not sure if bob’s son took over and is a greedy guy or what, but you can’t do business like that.Edit- the Dealer ended up charging me $4,000 to fix Bob's mistakes. Had I been smart and taken my car to the dealer, or Marino's in Mooresville in the first place, they would've caught the bad PCM and saved me $1,000 from multiple alternator replacements. Would've saved me the $1,200 wasted at Bob's as well. Please, please, never ever, for any reason, bring your vehicle to be serviced here. Not even for an oil change, or a tire rotation. You can't trust these people as far as you can throw them. As far as businesses you can trust, dealers can be sketchy but my specific dealer helped me out. Big O' Tire in Mooresville has a great crew and I trust them to work on my personal vehicles and my work vehicle. Marino's is a long time friend of my family and he does amazing work at a fair price.Service: Auto engine diagnostic
-
August 2023 by Angela Kidwell
I highly recommend Bob's Car Care! They have worked on several of our vehicles over the past 10+ years. Trustworthy and knowledgeable, plus they have financing available for big repairs.
-
June 2023 by PH Treasurer
My car wouldn’t start and I was in Indianapolis, we called Bobs Car Care, Hunter Towing came and picked it up, took it to their shop, and Bobs replaced the starter. Excellent customer service, we will be long term customers.Service: General repairs & maintenance
-
June 2023 by Lori Schmalz PH Treasurer
My car wouldn’t start and I was in Indianapolis, we called Bobs Car Care, Hunter Towing came and picked it up, took it to their shop, and Bobs replaced the starter. Excellent customer service, we will be long term customers.Service: General repairs & maintenance
-
May 2023 by Tyrone Shoes
First, they quote prices they won't keep. Second, they replaced a head gasket for me on a Honda. Years later when it failed, the mechanic I took it to said that the head gasket was put on backward and was surprised it lasted that long. Third, that woman at the front desk can be a real B.
-
May 2023 by John Rothenbuhler
They are fantastic. I almost lost faith in all mechanic shops, but they have renewed my faith.
-
April 2023 by Mike Hill
My experience was horrible they tell you a price over the phone then when they are done it's suddenly more than double you have to pay to get your car back these people are crooked and I would suggest not to ever take your car to them.Service: Auto engine diagnostic
-
February 2023 by Jordan E
This is one of the best mechanic shops I have visited. They have been very honest in their work, reasonable in their pricing, and great customer service!If you are in need of repair, I highly recommend this shop!
-
February 2023 by Rick Ferrell
Best place by far in central IN to have your older VW Vanagon repaired & maintained by Jeff with his unmatched experience, expertise and professionalism. ?
-
January 2023 by Nichole Cupp
My son's car broke down within a few miles of Martinsville. We had the car tied to Bob's Auto Care. They were professional and had his car fixed within a few days.
-
January 2023 by Keith Tomes
Great people. Reasonable prices . Good work on vintage VWs.
