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January 2024 by Timothy Sexton
OVER PRICED AND NO WAY TO TRY CLOTHING ON. ALSO TOOK THE 1/2 DEALS AWAY. GREED, FOR ALL FREE ITEMS....
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December 2023 by Lindsey Aaron
I'm cleaning out my mother's home and took 7 large bags to this location. The kid unloading my car was purposely throwing the bags down as hard as he could, breaking a lot of good items. He broke 2 ceramic canisters by throwing them on the conveyor belt on purpose. I will be finding a different thrift store after this experience.
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September 2023 by Dondi
Good experience at this Martinsville location. They do not seem to have as much inventory as other locations. As I was looking at ties the person working said they had many more ties in the back. If you have more bring them out! I might buy more because most of them on the floor are stained and old. Just saying...Employees working were nice and the store was clean. Not my first time here and I plan to come back. 4 stars today. ⭐⭐⭐⭐
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September 2023 by John Stigall
Left my stuff, because line not moving.
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July 2023 by Christina Smith
Not all of my bags were handed back to me. I have the "I'm his MRS" but don't have the "I'm her Mr." Picture I done paid for it and your store phone number isn't working. The number has been disconnected. I'm not sure what I'm supposed to do because I paid for both pictures and only got one. Yesterday when I left I didn't notice it wasnt with my stuff till after I had got home but it's shows on my receipt that it's been paid for.
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May 2023 by Aaron James
I took a toddler bed and mattress with a load of donated items and was told the store doesn't accept mattresses, understandable. I pulled my car up so the next vehicle could be unloaded and got the mattress back out to strap to the roof of my car (I was going shopping afterwards.) While I was getting bungie cords out an employee approached me from behind and told me if I didn't get the mattress loaded back up they'd call the police on me for illegal dumping. That sat well enough with me that I decided to see the manager, whose justification of the employees behavior was an explanation of why Goodwill doesn't accept mattresses. One exceptionally rude employee and dim manager are enough to warrant my future donations being done in Franklin.
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January 2023 by Regina Janeway
Found some pretty neat blouses and sweaters and cardigans Slack suits and dresses
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November 2022 by Karl Taylor
Great places to browse for stuff. But the prices of some of free donated stuff is getting a lil high lately. Best to buy on sales days.
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October 2022 by Isaiah Beal
Fun nice I when I went there I was empressed
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September 2022 by Amber Simpson
A verity of things and well organized
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September 2022 by Kyle
Has a great selection
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September 2022 by Dara J.
I was dropping off pots and pans that were no longer needed. I came on a Monday around four. The young men who helped me were expedient and very courteous. They picked up the box of pans for me and returned with my receipt. They had it taken care of in under a minute. I was very impressed.
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August 2022 by Kathleen “Kathy” Smith
I'm upset they are not doing color of the week anymore
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July 2022 by Stephanie Mitchell (Steph)
I wanted to let everyone know starting August 1 there will be no more color of the week for half off. No more senior day on Wednesday, no more veterans discounts, no more discounts at all. Remember August 1.... I just found out yesterday evening...
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July 2022 by Kim West
Very clean and nice selection of books. I left happy!
