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March 2024 by JENNY P
Excellent service for over 10 years. Drop your tax docs off, schedule an appointment once they are complete and DONE. Easy, easy, easy. We LOVE our tax man Jesse H-- he is the BEST!
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March 2024 by Addline Jane
I went and got my taxes done for 2023s taxes after going here for multiple years I never had a problem until the lady messed up on my taxes and chose to put me as single instead of head of house hold she technically just lied on my taxes don't trust them I've called every other hnr block around and they said to amend it and thos hnr block is saying a bunch of stuff to make sure I don't because she nows it will have to come out of her pocket if I paid in less and she would have to pay the difference and they keep hanging up on me the girl that did mine lied and said I was cussing so the workers around her thought I was just an angry person and the manager called me a lier so I just wouldn't trust them if u do go over your stuff really closely
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March 2024 by Keila Hammans
Amazing customer service, inviting, well kept building, fast response time, and all the employees are nice easy to talk to.
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February 2024 by Josh Myers
I had a very easy time doing my taxes here! Bryan made everything so simple and saved me so much time, money, and hassle. Absolutely recommend, and will be going back!
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February 2024 by Dustin Speakes
Had a great experience with these guys at the Martinsville IN branch. Jeanne was professional, friendly, knowledgeable and helpful. I learned a thing or two about my W2 info that I never knew in a decade of doing my taxes with Turbo Tax. Everything went smooth as I could've hoped for, we were in and out in less than an hour. Definitely going back to see these guys next year.
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February 2024 by Cassie Mixon
Office staff is very friendly and professional, Mel is the best tax prepare! I will not go anywhere else.
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August 2023 by Borple Doo
I only enlisted their services because I had an extra form for tax year 21. Gave them all my papers, waited a bit, returned to pick up papers and signed the return.They never actually filed my return. I didn't find out until much later that my return was simply never sent. No call, no email, no notice. Spectacularly terrible.Just goes to show their brick & mortar model is so outdated. It doesn't take a CPA to do personal income tax, but it certainly takes more attention to detail than simply not filing a return. They'll also oversell and overcharge every chance they get. Follow the rest of the market's direction and go with Intuit and keep your hard earned dollars in your own pocket.
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April 2023 by Andi K.
I've waited a few weeks before sharing a review to make sure I'm clear-headed and honest. A couple of weeks ago, I sure wasn't.My dealings with Amy Twardosky at this office were absolutely horrendous. I had a one page tax report to be filed for an HOA association that Amy initially told me she'd file the next day. When five days went by without that happening, I placed a call to her, and she promised to get right on it. When ten days went by, I called her daily. Not only did she NOT return phone calls, but when I finally did reach her, she yelled at me because I was "being impatient." She did apologize before we hung up, saying she was stressed over recent wind damage to their office, and other tax returns. When she finally DID return my form, it wasn't signed or dated, and I'm still not sure if it was even submitted to the IRS because she never responded to my email. She is definitely NOT someone I want handling my taxes.
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April 2023 by Shanda Quakenbush
Amy is the best I have been going to her for about the last 15 years and she gets all the deductions I deserve she is very professional very loving and very caring
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February 2023 by Shawna Lester
Always so friendly and welcoming. Mel always goes above and beyond to make sure I am satisfied.
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January 2023 by Debbie Wilson
The lady i talked to was very sweet Judy, other than that it is to expensive to do a Senior taxes there I would get $100.00 and you wanted $70.00 to file my taxes
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January 2023 by Laura Day
Had used H&R Block for about 10 years. We had little issues but nothing like 2019 tax year. They didn't add our child tax credit for any of our 4 children. Even after specifically asking about child tax credit. We ended up having to do a amended return and it took over a year to get our return. When calling to check on it, noone could ever give us answers. We will Not be using H&R Block in the future.
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September 2022 by Christopher Tackett
Be very careful with using this location. I had my taxes completed this prior year, and the tax preparer kept canceling and rescheduling. She was very careless. I had taken screenshots of all her conversations with me as she kept stating how many mistakes she had made. Later in the year, I received a statement from the IRS, both federal and state, stating that I had underpaid in taxes, and now I'm paying back 7k in taxes with penalties. You can't "sue" due to an arbitration agreement; however, you can take HR Block to small claims and retrieve the penalties if they are at fault. They are very careless in tax preparations. I'm glad I took screenshots of the Tax Prepare stating over and over all her errors, and she had the nerve to say that in the end, it's my responsibility to verify that she did her job correctly. I'll be filing to take them to small claims in the upcoming weeks.
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April 2022 by Ladonna Whedon
Our tax preparer is very knowledgeable and a great person. We've been going to H&R Block for years.
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March 2022 by Brittany Wade
I've done my taxes with them for 18 years...I've never been disappointed
