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September 2023 by Emily Dutton
Best car buying experience I've ever had. I unexpectedly made a stop at the dealership on my way out of town from Bloomington when my car at the time started making a strange noise. The service team was able to see me right away which gave me time to look around the lot. John Pettygrove (Sales Consultant) asked if I needed help and it was from that moment I felt like I made a genuine friend. John was informative, but not pushy as we're often told salespeople can be. Over the course of 3 months, he checked in, answered my questions, and let me take the lead on when I was ready to buy. He accompanied me on test drives and eventually introduced me to Bill Rutherford (New Car Manager) and Manny Aguayo (Finance Manager) who were both just as great at John. They all made me feel like family. From my first interactions with the service team who without hesitation jumped in to help with my old car, to driving off the lot in my new car after hugs and congratulations from John, Bill, and Manny, I cannot recommend Ray Skillman Hoosier Ford in Martinsville enough. Thanks JP and friends!
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August 2023 by Ken Steinbrook
The best salesmen and finance department, as well as the best service department. There's nobody I'd rather do business with than Ray Skillman Hoosier Ford!
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June 2023 by Rejeanna White
Our salesman, Ray, went out of his way to find the car I wanted, and got it in the next day! Thanks so much Ray!
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April 2023 by Lou Gar
just picked up my 2023 Expedition from Ray Skillman Ford in Martinsville and everything was handled with perfection. Bill Rutherford was terrific to deal with and made a very good no nonsense deal to both of our satisfactions. This is the 5th car I have bought from Bill and will not be the last. Total transaction time was 1/2 hour since he had all the details worked out prior to my arrival. Wonderful experience in a world most people don't enjoy Garry
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April 2023 by Laura Adams
Dealership had my car for 10 months for service. Got it back and 3 days later it had many problems and would not start and had to be towed in. It has a ‘common’ engine issue that really needed to be a recall— but wasn’t. I had to buy another car because there was no rental coverage. My car was 5 months out of factory warranty but only had 45,000 miles on it and needed a new engine. It has been back at the service department for over a week and I’ve heard nothing. Almost a year of paying car payments and insurance on a car that I still can’t drive :( Pathetic!
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April 2023 by Lucas Maxwell
I have purchased my last two cars from here, and not once did I feel pressured to buy anything, and was walked through the entire process. I will be a life-time buyer from here, for sure!
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March 2023 by Jim Broderick
Found a bronco on the internet they had , drove and hr to meet great salesman, Cliff E. . They worked with me to get what was wanting as far as payment . Great place to buy from !!
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January 2023 by James Stravers
Not a bad place but the dealer that sold my car to me tried to be slick and throw in a theft warranty that I didn't agree to and the terms nor the price were discussed with me. Kind of shady but I'm happy with the car. Buyer beware... READ EVERYTHING BEFORE YOU SIGN !
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December 2022 by James Cass
Always five star service. Also, consider buying your tires from Skillman. Guaranteed best price and when I drive away the truck tires run like a brand new vehicle. No more problems like I had buying my tires from a tire store. Mike Rowe was right to do a commercial for Ford concerning this.
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December 2022 by Tamara Porter
Went in for oil change and was out in 30 minutes. Very friendly and courteous. They were good enough to explain to me how to use my Ford points on my AP. I did not buy my car there but they treated me as though I did. This will be where I get all my work done moving forward:)
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December 2022 by Laura Sibert
Absolutely wonderful process from start to finish. Cliff and Manny made the process seamless and Chris went above and beyond with helping was set up and retrieving my trade-in. Highly recommend.
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November 2022 by Steven Brown
This is not the first vehicle I’ve purchased from Ray Skillman. I’m always treated with respect and my questions are always answered.
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November 2022 by Shannon Purdie
Very helpful sales staff. The receptionist; Angie is always cheerful when I call which makes my day. Love the free popcorn!
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November 2022 by Ashley Baker
Thank you to John Pettygrove for his genuine kindness to me and my kids through the duration of the car buying process! Much appreciated after the last experience I had at a dealership.
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November 2022 by Taters T.
The sales team will act all chill and relaxed but when they get you back to the loan service officer after you get agreed upon numbers they will rush thru the massive amount of paperwork. after being at the dealership for hours and they rushing thru what you think is the numbers you just agreed upon. Then they start getting you to sign additional upcharges without you realizing it, and will even use terms like I'm giving you.. This place is snakes. The service department is also a joke. Took my truck in to have a bed cover installed and they completely did the brackets wrong so it wasn't level by any means making it extremely difficult to slide open. This lead me to redoing it myself as a disabled veteran with severe spinal issues. The whole dealership is a joke, I see what the Ford CEO was talking about by dealerships sneaking in upcharges. This is definitely one of them
