Customers First RV is a trusted RV dealership known for its full parts department, exceptional service department, and open sales lot. Customers appreciate the quick and efficient service, with technicians like John diagnosing and fixing issues such as slideout problems in a short time, allowing travelers to continue their journeys. The business is highly regarded for its friendly and genuine staff, who provide a welcoming environment that evokes a sense of community and trust reminiscent of the RV capital of the world, Elkhart County. Interactions with the team are characterized by kindness and authenticity, making customers feel at home even without stepping inside the dealership. Whether customers are seeking a new RV, parts, or service work, the staff demonstrate a deep knowledge of RVs and a willingness to help. Recent customer experiences highlight thorough communication, with updates provided during repairs and a strong emphasis on customer care. Overall, Customers First RV combines quality service, helpful staff, and a warm atmosphere, making it a reliable choice for RV owners and enthusiasts alike.
They are very professional, nice, and most importantly, patient with me.
September 2025
Not one bad thing to say, John, Tiffany and Tim have always treated me fare, always been up front with work needed, even helped me diagnose an issue while camping in another state. Many thanks
May 2025
We were driving North on 65 with slideout issue on new travel trailer. The technician John immediately inspected and diagnosed the issue. 45 minutes and a very reasonable fee later, we continued our journey. Thank you, Customers First RV!
