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February 2024 by Josh Naleway
Very scattered when trying to ask questions, it took 3 people to figure out one simple question
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February 2024 by Carrie Macis
My Mom is a recent widow and signed up for AAA this fall, mainly for some roadside assistance security. We tried to utilize the service for the first time this week (1/25/24) and had the worst customer service experience. Short version: no experience with the old-fashioned AAA but the 2024 version will leave you stranded on the side of the road and then be defensive and unhelpful when you reach out to their contact centers for updates (as you wait on the side of the road +4 hours). I’d be glad to provide the full details of this disappointing experience to a AAA Quality rep if they exist and are interested.
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December 2023 by BabsyGirl
Couldn't believe all the amenities they offer! Must stop in and visit this neat office. Friendly, kind, and prompt service. Everything from Travel, Insurance, to gift giving needs! I was amazed. 1st visit here to the Merrillville office in over 25 years! Love the many changes!
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September 2023 by Betsy Nooney
Very helpful and friendly. Went there to get an international driving permit.
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September 2023 by Lidia Morales
Crown Point location west 93rd always takes care of business. ❤
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September 2023 by Tymiko Mays
Great staff and good customer service
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August 2023 by Barb Beeman
Awesome service. Yosiah was extremely helpful and nice.
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July 2023 by Tim Campbell
absolutely garbage.not sure what has happened to this company and service.the last 2 times i’ve called with a tire flat, they didn’t even show up.and when i called, they just said “sorry. if u wanna go somewhere else, u can try and get a refund from the company”why i even have this service…well, as of tomoro i won’t.
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July 2023 by Benjamin Philiposian
fast help when I was locked out of my car
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March 2023 by Troy Buono
Robin at AAA was great to deal with and very knowledgeable and helpful.
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January 2023 by Anthony Hill
People were helpful and I was able to get what I needed accomplished quickly.
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January 2023 by Anne Aiken-VZ
Great rates & helpful, friendly staff
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November 2022 by Barbara Pruitt
I only have AAA roadside assistance but they're very good
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October 2022 by R M contreras
The office is located on a side road.I got an international driving permit there. Friendly staff.
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August 2022 by Robin Shaba
Great service, if your not member, the rep can get you started over the phone.Quick and easy service!
