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March 2023 by chuck gabriel
Friendly people
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March 2023 by Joanne Mead
I haven't went yet
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February 2020 by Stephanie Hathaway
My baby loves it there too
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January 2020 by Jessica Rak
very compassionate and gives you all the time you need and does not rush you out the door. I love the mo they wellness plans they have which makes it 100 times easier to provide the care me little guy deserves! they are kind, and tell you in medical terms which you will understand if you have not ever heard of the issue before.
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December 2019 by Tiffany Rasmussen
Very helpful and polite. The vet was very thorough with my new kitten. The care plan is very helpful to even out veterinary expenses over the year.
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October 2019 by Bri Dupre
I had an appointment for my elderly cat at 5pm, this was on a day that they close at 7. I was getting him into their wellness program and worried about his current health. The vet was so informative and the staff even stayed until 730 just for my cat. Running tests, giving me information, and also giving me advice. They took their time figuring out the most affordable way for me to get my cat everything he needs, and they seems genuinely concerned for him. She even thanked me for adopting an elder (I got him when he was 12). They even called the next day to see how he was doing. Turns out my cat will be fine and hopefully we'll have another decade of memories together. I look forward to more appointments with them. It's refreshing after all the other locations I've been do, to have people actually tell me what's going and not just try to charge me for everything.
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October 2019 by Silky Crooms
I love Dr. Rock she is the best and the staff is amazing thank y'all for taking such good care of Diamond
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June 2019 by Lawrence Riley
No availability for those who work full time . Wish I knew about Coyne before I started my wellness plan . Will not be renewing
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May 2019 by Cherie Kiaurakis
They are so wonderful with not only mine but everyones fur-babies. They are very thorough in their exam and questions to make sure the best care is being given. I my self have enrolled in the pet care program and I could not be happier.
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May 2019 by Michael Petit
After scheduling my Pet for her comprehensive exam over a week ago and taking a day off work to make sure I could get her there and picked up on time. I was contacted today to be told her appointment needed to be rescheduled. The associate was extremely rude and I am very displeased to say the least. After over 5 yrs with Banfield I was attempting to take her to Merrillville as it closer to my home, but the lack of communication until the very last second when I have taken a day off, the lack of apparently the ability of their online scheduling service to know that this appointment time wasnt actually available and the rudeness of the employee I spoke with,she will remain at the schererville location. Customer service skills classes may be needed for some that work at this location, it appears.
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November 2018 by Kelly Crepps
This vet is the best I have ever had for my animals. They have a program where you pay monthly and everything is covered for emergencies as well as wellness exams. Vet are very qualified and compassionate.
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November 2018 by Jenn K
These people are incompetent and almost killed my dog on top of the fact they tried to make me spend more money when I was having anxiety attack
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October 2018 by MaryBeth Davis
They always take good care of my furbabies.
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July 2018 by R Rice
Very knowledgeable and great service
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August 2017 by Saundra W.
Very disappointed with services here. Of course the wellness care automatically renewed so im stuck paying again. I miss Dr. Amy since she left this place has been horrible. I will lose money because I have no plans to EVER take my pet here again.
