Books-A-Million in Merrillville is a welcoming destination for book lovers and collectors, described as a hidden gem and a paradise. The atmosphere is consistently noted as cozy, nice, and welcoming, with a clean and organized shop. While the store may look small from the outside, inside it offers an impressively diverse and expansive selection. This includes everything from the latest bestsellers, fiction, cook books, and niche genres to rare first editions, vintage novels, and timeless classics. It is also a destination for much more than books, featuring a great variety of games, puzzles, toys, collectibles, pop culture memorabilia, vinyl records, manga, and gifts. Customers find unique items like autographed editions, tabletop role play materials, and other treasures. The staff is repeatedly praised as friendly, passionate, super helpful, and great, always ready to offer recommendations. Many note the prices are lower than expected compared to competitors. It has become a go-to place for many, highly recommended as a must-visit.
