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November 2023 by Abdelqader Alzeer
Best team ever!! Come here the team are all handsome men with beautiful beards
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July 2023 by Wyl Roush
Good place to go & people have lots of information
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April 2023 by Norma G
This is by far the WORST COMPANY EVER. We have been trying to transfer my mother-in-laws phone number online for over a month now. We call 4x and every time they say… we created a case and wait 3-4 days. We wanted a credit to her account for having to wait so long. The “supervisor” has no authority to DO ANYTHING! OMG…. What a WASTE OF TIME!!! RUN WHILE YOU CAN!!!
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March 2023 by Pamela Betts
Went to get another phone with my husband
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June 2022 by Nika Hunt
Worst most dishonest experience ever at the US 30 Merrillville store. Charged me for things that were NEVER mentioned and when I called the guy was EXTREMELY RUDE UNPROFESSIONAL AND DISRESPECTFUL! NEVER AGAIN. THIEVES!
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June 2022 by oreohenry23
This particular store is operated by thieves and liars. Does not honor Boost Mobile online sales and Boost Mobile corporate management knows this. If you want a good experience with Boost Mobile do everything online!!!!!
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April 2022 by Valerie F
Buyer beware. While they have no signs and the salesperson doesn’t mention it, but they take no accessory returns even if it is unused and in the original box with receipt. Not until after the purchase and they point it out do you find the receipt states “no returns”. I can’t operate the buttons on my phone through the cheap plastic case they sold so it literally is just garbage to me.
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February 2022 by Anonymous Person
Eddie, the sales associate at this location, was extremely helpful and went well above and beyond what any other sales person might do. When it appeared that I might not qualify for the service I wanted Eddie made it happen. Verizon, ATT, and Tmobile should be ashamed. The service and respect I received from this location far exceeded any other experience I had from those three other competitors. If you are in the market for a cheaper alternative and yet still desire the best in customer care, Go see Eddie. He will get you taken care of.
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September 2021 by Jessica Lynn
Eddie is amazing. He went above and beyond to help me get the phone I wanted. He went out of his way and called to ensure I would qualify for financing for another phone. He was extremely patient with me when I was indecisive with which phone to get, phone case, etc. He took the time to explain pricing and made sure I got exactly what I wanted. He remembered me from over a year ago when I first bought a phone from him. First thing he did after setting up my phone was to show me he had transfered my pictures, which was what I was so worried about over a year ago. This is TOP LEVEL customer service. Eddie actually helps people get what they want for a great deal, verses other guys who try to sell you anything, convince you it's good and only care about making the sale. If you need a phone, go to THIS Boost Mobile location and see EDDIE. Hey Eddie's boss, Eddie deserves a big raise. ?
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September 2021 by Angel Salazar
Great customer service! Best deals and very helpful customer service! I recommend all my friends here. Thank to boost mobile Worker Eddie
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September 2021 by Regana Nordyke
Gentleman was very helpful in getting my daughter all setup with her new phone. It was a one stop and done.
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September 2021 by Ahmed Soboh
Best service ina region
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September 2021 by Kristina Elliott
My service was disconnected after a representative failed to place me in the $50 a month plan and I was instead charged $3 a day for 15 day. Then when I tried calling in for support the representatives have placed me on long wait times and disconnected the call. This has been going on since 8:30am and it is now 2:30. The boost mobile call center representatives should be placed under investigation by their superiors. Odiously COVID is showing them to treat customers any kind of way and disconnect calls. We pay our money for services there is no way anyone should be treated like this.
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July 2021 by Dave Wegner
Ed was knowledgeable and went MORE THAN AN EXTRA MILE.... To help me!?
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July 2021 by Nicole Holloman
I had a long process, but ed took care of me very well thank you
