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December 2023 by Brandi Albrecht
Be careful! They pull withdrawals before they post deposits. Even if the money is there, they profit from logging it in reverse by charging nsf fees.
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June 2023 by Kathleen Koremenos
Very helpful Hometown banking!
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June 2023 by Michelle Tanner
I did the refer a friend and never received the 50.00. I don’t think I will be referring anyone anymore.
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October 2022 by Jordan Keehn
Been a customer of this bank for two years and I'm sorely disappointed in the way they have treated me recently. Don't use this bank if you'd like reasonable explanations of your account statements and balances. Their customer service is also subpar and they tend to blame account balance issues on the client rather than they're so slow system.
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October 2022 by micah pruett
Garbage of a bank sent put your money here
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June 2022 by Jimmy 54
It’s unfortunate that I go and have to file a bbb complaint cause they won’t refund late fees. This bank already rips me off in interest and their collection in house calls non stop when you tell them to stop. Then the VP of collection has no customer service at all. I am sure cause I told them to stop calling me that’s why they won’t refund. He says in your case we can’t refund. Even though the bank can refund he says. Just not for you.
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February 2022 by Scott V
Called customer service to transfer my IRA that my previous employer sent there without my consent. Of course they require a notarized form and additional fees to transfer the funds to the bank that I choose. Would not recommend doing business with them.
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January 2022 by Jacob K.
DO NOT BANK HERE!!! Three Strikes for me, Centier's out. This is the main corporate branch & definitely the Yelp review of this bank you all will see the most frequently. I have had issues with this bank since I was forced to open it at the badly built Highland Branch (No drive thru, no outdoor ATM, never went back to that location after opening it) due to it being a previous employer's bank (Also was Screwed over by that job paywise, go figure). At the beginning of the pandemic (Late February-March 2020), I became unemployed. I watched my money carefully. At $20 left in my account I was charged my first overdraft fee which caused my ABOVE $0 minimal purchases to cost $35 a pop. That being said, I disputed it & A YEAR AND A HALF LATER, fees were refunded finally. Fast forward a couple months to Strike 2 in November 2021, Centier DELETED deposits in my account that were cleared & THEN charged me overdraft fees. After calling them they explained it was a bank processing error & apologized to my surprise & refunded the fees. I gave them another shot. Big mistake & should have closed my account then. December 2021, I had 2 charges hit my account that should not have. Told Centier that it would cause an overdraft & I wired money to my account instantly that would cover it until the mistaken charges refunded back (They have), but Centier charged me overdraft fees anyway & are actually USING THEIR MISTAKES AGAINST ME & WILL NOT REFUND $105 IN FEES. My money to cover the charges would have left quite a chunk of money leftover BUT it is held up due to fees thanks to my real charges processing out of order of occurrence (another issue but not even a problem compared to the asinine fees). I Can't make any headway & sadly my branch ladies at Hammond, Highland down the street by Round The Clock (again, the locale of the 2 & one being totally usable is beyond me), & Griffith where I closed my account were the only saving grace for this, I even had to make a small deposit to zero balance my account since they won't waive the fees & were jerks about it just to close my account. This bank one day better send me a $105 check to be deposited in my REAL CUSTOMER FRIENDLY ACCOUNT. They are thieves in a corporate poorly run, not customer focused operation. "Small bank" my rear end, have you seen their mega office that I'm reviewing? I Definitely moved on to a better bank & cannot say enough how horrible this bank is to it's customers on the phone with their "policies" such as the branch of account (Highland) can make the choices, not the people I see every time I go in the bank, no matter where it was opened. I can go to any of my other bank's branches & do what Centier cannot. Not worth anyone's time, hassle, or money. Want a real small local bank? Try Hegewisch. This one is too big for it's britches & does not care for the little guys.
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February 2021 by Thomas Cera
The best bank in northwest Indiana. Great service.
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September 2020 by zinger22
I called customer service today to get a daily increase on my debit card for a purchase I needed to make. Kimberly was extremely helpful, very polite and professional. It just took a few minutes and she was able to make the increase so I could buy the item I wanted. A++++ goes to Kimberly!!!!!!!
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July 2020 by Jeremy H
This is probably the worst bank I have ever dealt with. Every single penny I pay goes right to interest. They don’t give you a competitive interest rate I pay over 9 percent. I have asked numerous times to lower the rate and they say they can’t. They too worried about making money off the interest to even help their own clients. Sad
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December 2019 by Willie Mitch
Had a Christmas party for the employees kids. It was great. Thanks for giving back!!
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July 2019 by Sara A.
Joyce Sims what a huge help and did everything she could to take care of me and resolve my credit card dispute. So thank you Joyce! I appreciate you :)
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June 2019 by Nasser Nabhan
If you need a mortgage loan officer, I would highly recommend Karyn Fish at Centier. She was kind, responsive, knowledgeable, honest, made the process easy, and had the best rates. I have worked with quite a few mortgage loan officers, and hands down, Karyn is the best.
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January 2019 by Samantha White
Centier is a fantastic place to work. :)
