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December 2023 by Sheila Villa
Walked in and asked for help and was immediately taken care of. Less than 30 minutes later, I walked out of Chase with all business dealt with. Full service banking, like it always provided. I have been a customer for decades.
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August 2023 by Jose Gomez
This branch can't seem to pick up the phone. They are never available. Offensive and weak service.
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June 2023 by Sue Cole
Alexis was a breath of fresh air for us when it comes to the service we are used to getting at banks and places in general. She went above and beyond for us for that we are grateful. Thought she was the manager even! Rest of the workers are great too all around awesome experience here.
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December 2022 by Kristen Stills
This bank has three atms that literally NEVER function. I have tried both drive up atms. For three weeks straight now, neither have been operating. Chase bank is meant to be convenient for us customers but is anything besides that. They got rid of the branch I used to frequent on Broadway and now this branch clearly cannot handle the volume of business. Not a good look, Chase.
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August 2022 by Karen hil
Helpful staff. Drive up banking moves quickly.
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May 2022 by Charles Kimmet
Only used drive up ATM, very convenient.
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April 2022 by Kristen Alsop
This bank has three atms that literally NEVER function. I have tried both drive up atms. For three weeks straight now, neither have been operating. Chase bank is meant to be convenient for us customers but is anything besides that. They got rid of the branch I used to frequent on Broadway and now this branch clearly cannot handle the volume of business. Not a good look, Chase.
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July 2021 by Seth VanDeel
Got a letter in the mail saying “we have decided to close your account, please withdrawal all money and find a new institution” went to the bank and was told it was not under their control. It was because I made a large withdraw and then put it back a few days later because I no longer needed it. Isn’t that what a bank is for?? Absolutely ridiculous in my option. I was never even contacted about why this happened.
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June 2021 by Matt Scheffer
Called about a dozen times with no answer.
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March 2021 by Joe Ursich
Opened a account and the guy messed it up by saying he could put my new address before I got my ID changed. I deposited $2600 in checks for them to automatically close the account the following day for “possible identity theft” told me they couldn’t release the funds I had to wait 10 business days to receive my money from them by check in the mail. It’s now been over 10 days still no check. Writing a review as I’m sitting in the bank. Suggest staying far away from this bank
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September 2020 by King David
Don’t bank with chase bank if your African American they treat us like trash and assume before getting to know the customer no one should have to go threw so much trouble to get money out of their own account.
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September 2020 by sag 704
Terrible service to Cj on 32s
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September 2020 by Str8 Drop whips Str8 Drop whips
Bad Customer service
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August 2020 by Thomas Cera
Convenient location. Friendly staff.
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August 2020 by Fran McFadden
Great Customer Service.