“Been using this bank since 2021. The staff is super friendly and they all know me by name. Anytime I go inside they always make me feel welcome and make conversation with me.
Jay is the man to go to for whatever loan you are looking for. He gets me the best apr, monthly payments I’m looking for, answers any questions I have, and explains everything down to a T. I always go straight to him for whatever I need. I recommend this branch 110%. You’ll get the best experience here. Love everyone that works at this branch!”
“I absolutely love the U.S. Federal Credit Union in Merrillville, IN. It's a great bank to do business with, and the staff is highly professional. In my opinion, it's the best bank I've ever done business with. I highly recommend it.”
“Highly recommend!! I have had many different types of loans with them over the years! They are so easy to work with, efficient, and get you the best rates around! I have personally worked with Pam and Doug and they are great! If you need a loan, or somewhere to bank, this is the place to be!”
“What really stands out is the personal touch. When we walk in or call, we’re treated like people, not account numbers. Team members take the time to explain options, answer questions in plain English, and look for ways to save us money or improve our situation, instead of trying to sell us something we don’t need.”
“5 atars to Joy ! Joy is such a bright star at the bank. She always has a smile for me and a laugh. Handles my account very professionally and friendly.
Rich”