First Merchants Bank in Merrillville, IN is known for its friendly and caring service. The bank offers a wide range of financial services, including commercial and personal banking, auto loans, home mortgages, treasury management, and personal loans. Customers appreciate the helpful staff, with some mentioning long-term relationships of over 15 years. The team is praised for their positive attitudes, willingness to accommodate, and dedication to customers, often staying late to assist clients even near closing time. The bank provides convenient access to accounts through personal and business online banking, mobile banking via their app, and ATM locations, including those in the MoneyPass network with over 25,000 free ATMs nationwide. Many customers feel like family when banking here and highlight the trust and familiarity they share with staff members. Overall, First Merchants Bank is highly recommended for its attentive service, community focus, and convenient banking options.
Annoying limits to credit card rewards, silly cash back perks, not much worth checking in for credit cards but thankfully there are many better options. This is the ideal local bank for long term easy, friendly service. They got another well run and clean place here for fast checking, financial services, and taking care... read full comment
May 2025
The team here do their best to accommodate. We've had accounts here for many years. There are a lot of new employees and as I get to know them I have to give a high five to Gloria & Ashley. Their follow through is appreciated!
December 2023
Krystina Hamilton the bank manager is awesome!!! I have been banking with them for almost 20+ years! First Merchant makes you feel like family and the Parker’s love them(Merrillville location)…
