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October 2023 by Janet
I've been going here for years. I have had great service! I see Alex. She's the best at perms.
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January 2023 by Ronald8320
My wife loved it
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December 2022 by Cat Lover
Had a perm and it turned out amazing. ?
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April 2022 by Kay M.
I took my 3 month old to the Studio to get his first pictures and spent over $200 on photos that came out great in the digital images but the prints we received were HORRIBLE! After complaining about it to Lifetouch I was told they couldn't do anything due to the shadows and that I could schedule another appt.( at no charge) I said no took my digital print to my local Walgreens and printed out images that came out better then the ones from LifeTouch! If you go here just pay for the digital prints DO NOT order from the studio! So disappointed.
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January 2022 by Kaitlynn Sterkowitz
I had a Regan cut my hair. She not only completely messed up my cut she was completely unprofessional answering her personal phone while doing my hair. My cut is uneven and she put layers in using thinning shears. I has a pretty simple Bob with the back stacked. The back isn't stacked and my there isn't any layers. If I was able to add pictures everyone would be appalled. I will never allow her to touch my hair again. I will be in contact with corporate tomorrow.Services: Haircut
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January 2022 by Kaitlynn S
I had a Regan cut my hair. She not only completely messed up my cut she was completely unprofessional answering her personal phone while doing my hair. My cut is uneven and she put layers in using thinning shears. I has a pretty simple Bob with the back stacked. The back isn't stacked and my there isn't any layers. If I was able to add pictures everyone would be appalled. I will never allow her to touch my hair again. I will be in contact with corporate tomorrow.Services: Hairstyling
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April 2021 by Patty Hileman
Trimmed long hair and it was crooked made girls stand and just cut straight across.
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February 2020 by Nav Neet
First and wrost experience ever you lost your custmer because ur first impressions is last impression.but it was worst
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December 2019 by Anna Kowalski
Amber was great. Walked in nervous about cutting my hair short and now I left happy with this new do. Everyone there was sweet and nice. I'll be going back more often. Thanks for a great do.
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December 2019 by Oli Santana
I love JCPenny! You can find everything you need here, with the best prices and a great manager and associates
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December 2019 by Jim H.
Very poor service, workers weee very grinch-like during the Christmas season. The employee checking us out didn't say a word, even when asked how she was doing. No eye contact or anything.
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November 2019 by Taylor Robertson
good prices and helpful employees
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October 2019 by Jon B.
I went into Penney's today to look for a winter coat. I was overwhelmed by the huge selection-even in the Big and Tall department. I found a beautiful coat for $140.00, but it was on sale for 40% off! That's a huge savings for late October-going into the winter season. When I got to the register, the clerk (I believe her name was Sandra) was able to give me an additional 25% off if I applied for a JCP credit card. I don't usually use credit cards, but I got this one, just to save on the coat. I ended up paying less than $70 for a coat that would have been $150 if I paid full retail for it. I want to stress that the best part of the experience was that I had OPTIONS when selecting a winter coat. It's often hard to find clothes in my size at a regular retail outlet (I'm 6'3", 235 pounds), so it was refreshing to have a choice rather than to just settle on the only thing that fits.
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October 2019 by Claire O.
Some JCPenney stores seem to be awesome, good, and total junk. This is one of the awesome ones! I love going into a JCPenney further away from the malls I normally frequent (Hawthorn Mall and Woodfield Mall) and think "Oh wow! They don't have this by me!". The plus size section is massive compared to anything I've seen elsewhere. I ended up getting some great jewelry, a nice sweater, and some new jeans. This store was really nice. Merrillville is about an hour and a half drive. So, if I'm looking to do an all day shop-a-thon, I would gladly come back here!
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October 2019 by Gerica Davis
A few weeks ago I walked into the Southlake Mall JCPenney to find a dress for a friend’s wedding. I found two that I liked. One was marked $11 and the other $31. So, I decided to splurge and get both. The woman at the register rang up my dresses and when the $11 one came up as $31, I pointed out the pink tag that said $11. She ripped the tag off and said that it wasn’t the real price and implied that I had put the sticker on the dress myself. Needless to say, I was so shocked
