“Came in because I needed some links removed from a watch I had bought somewhere else. They were extremely nice to me and super quick too! Definitely going back with any watch needs I could possibly have.”
“Brenda assisted me with battery replacement today. She was attentive, kind and very professional. I will be back because of the customer service I received today! Thanks Brenda for your help today, you took care of one less errand for my outing tonight.”
“I visited this store at Southlake mall for a Christmas gift, I couldn’t have had a better experience. The owner his self I was served by and the customer service was 10/10. Got my watch fixed in an extremely timely matter, (even with the holiday rush) and had very fair prices. I will definitely be coming back here in the future for my jewelry purchases.”
“I was looking to purchase a replacement screwback for a very nice pair of diamond earrings. Somehow I lost one of the screwbacks. Ms. Deb was very helpful. Although I wasn't able to find one that fit the earring I have, Ms.Deb had great suggestions as to how I could solve my issue.”
“Paul waited on me and was very friendly, knowledgeable and very reasonable. Had 3 watch bands reduced and was very impressed and pleased with the price and performance. For anyone who needs jewelry repaired or needs any jewelry Merrillville Jewelry is the place ???”
“They haveso many products and I just ordered my first human hair unit. The young lady that helped me was so good and knowledgeable.. went in on Tuesday to buy human hair the sales girl sold me two different types of hair my style is flawed.”
“Michelle and Toni were great! Originally my fiance and I were just looking after exchanging an item, but their customer service and knowledge of the products was so great, we had to make a purchase with them. They were very kind and patient too. We’ll definitely be back to shop with them!”
“I wanted my old wedding rings combined with my current set. Shah Jewelers did a beautiful job with the redesign. I'm very happy with the new look. They were very helpful and friendly. I appreciate their integrity as well. Fantastic service!”
“I just went today to try and exchange. Jenika greeted me as soon as I walked In. She was a breath of fresh air. She was very nice and very attentive. One of the best customer experiences I've had in a while.The last time I tried to exchange the experience was not pleasant.I will ask for Jenika every time.”
“Mrs. Young and her husband are very good people and always have pretty jewelry to purchase. Good customer service skills to. They have always worked very hard to please the customer. I enjoy talking with her and visiting her shop.”
““I had the BEST experience at Pandora thanks to the sales associate who helped me. Ty was friendly, patient, and extremely knowledgeable about every charm and bracelet I asked about. She took her time showing me different options, explained the meanings behind certain charms, and even helped me build a bracelet that fit my budget perfectly.
What really stood out was how genuine she was — no pressure, no rushing, just great customer service. She made sure I understood sizing, care instructions, and even offered helpful gift ideas. I left the store feeling confident about my purchase and excited to come back. Pandora needs more associates like Ty”
“My friend Mark went in to purchase a pair of earrings. Tiara was extremely friendly and helpful with assisting. Once I arrived I also had a pleasant experience with Tiara and a few staff there who were all kind upon me entering the store. Look forward to returning!”