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January 2024 by Jason Good
Apparently no one works here because I couldn't find anyone to help me. Other than the two cashiers that were had a line of 30 people
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January 2024 by MyRanda Panda
They had a lovely yarn selection and everyone was very friendly. Latia was so amazing and patient with us during checkout. I didn't even know there was an app, but she made sure we got our coupons all sorted! It was a pretty great experience today. I can't wait to cone back for another project.
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January 2024 by Hannah
Vanessa was so helpful
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December 2023 by cindy degoey
I placed an order online for pickup as it said online only 5 were left and I was hoping to secure the item I needed. Hours go by and my order 1 thing of yarn still isn’t ready. So I called and was told to come and pick up my order. I get there and tell 3 people my name for the order. Over 30 minutes go by as I’m just standing there waiting. I finally ask someone if I could just go get it myself. I’m immediately told they cancelled my order because they couldn’t find the yarn. No one bothered to say 1 word they were just gonna let me stand there and wait. So I politely asked was anyone going to tell me. They emailed me :(
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October 2023 by Bill Hackett
Looked like a good selection, except for what my wife was looking for.
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October 2023 by Ellen Ratajack
The store itself could use some updates and the fabric selection is pretty good, but the employees are fantastic. I've always had pleasant encounters at the checkout counter and folks are willing to help! I know customer service can be a tough and thankless industry, but I see you and am grateful y'all are so nice.
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October 2023 by Nick Jutkus
Both Mary Ann and Santana were an amazing help! I didn’t know customer service and genuine niceness still existed in the shopping world like this anymore.
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August 2023 by Barbara Henning
I could get lost in here. I obviously did this morning. Lost my local store several years ago. Even more to look at now. Dorothy checked me out. She had several suggestions for crafts for my grandchildren. Nice, friendly lady with an infectious smile. Store was well organized, clean and well lit. Positive experience.
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June 2023 by LINAR VENEGAS
Great dealsWonderful checkout clerk..very pleasant
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May 2023 by Andrea Ryan
Very poor selection of fabric. The store felt half empty. They truly don't have a lot of options. Really disappointing. Nice employees but sad and run down overall.
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April 2023 by Wildstylez Federation
I recently went to this location for a jersey framing project. Very disappointed and dissatisfied on the customer service I received from Jen. I believe she is the manager of the store and that representation was the worst part of this experience. She did not want to help me, she was not even listening to half of the things that came out of my mouth. I am new to the hobby and very inexperienced. I did not feel welcomed into the store or even comfortable. Unfortunately I will be back here to purchase supplies. I hope that there is a resolution to this issue because it is a lot bigger then the naked eye sees. Just underlying racism and prejudice and I find that a lot in this area specifically merrillville Indiana.
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March 2023 by Arielle Morin
Nice yarn selection. Checkout is always pretty slow.
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March 2023 by Cheryl Powell
Lots of great fabrics & patterns. A great selection. And an awesome book selection, even some great mystical items. ?
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January 2023 by Beth Kromray
The staff was super friendly and helpful. The store is a disaster tho, dark not enough lighting and a mess.
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December 2022 by Shannon Finton
Staff is always super helpful and willing to go the extra mile. Store is clean and usually well stocked!
