-
February 2024 by David Henson
I visited “several” Lexus dealerships in Indiana, traveling hundreds of miles. Lexus of Merrillville was the best. I purchased a new Lexus from them. Lexus of Merrillville has the “BEST” maintenance shop in Indiana. Maintenance, I by-pass closer dealerships because these guys are the BEST. The professionalism, trust and honesty is priceless.
-
February 2024 by Bill
Great service, friendly, quick.
-
February 2024 by Natcole McIntosh
Great customer service.
-
February 2024 by Vanessa BB
Excellent and friendly service. Lexus of Merrillville EXCEEDED my expectations! Great job…. Thank you!!
-
February 2024 by irma diaz
I will in a few words describe my experience , courteous attentive, and thorough.
-
February 2024 by Damian Chavez
the worst place to buy a used car I bought a ram 1500 14600 miles now I have 15000 only 4000 miles and my problems started at 2000 miles I have to replace the engine and transmission they didn't give me a warranty I really tell you I feel disappointed and frustrated because I don't have More money to repair my truck, it is worth saying that I paid a high price of 20,000, I thought I would get a truck from a dealer in good condition in exchange for buying a bad truck. Look for options when it comes to used cars from my experience.I want to tell you that my nightmare does not end, look at the bill for my engine with the camshaft destroyed, my front cv axles shaft destroyed, the front drive axle assembly bracket broken, the repair of all this took more than 13,000 dollars, it is a true nightmare, my savings for the truck of my dreams, look how they ended up I avoided buying on the street out of fear and look I came to Merrillville Lexus and how it ended up I think this problem has taken more than money from me I have spent a few months very depressed I just want to prevent someone from going through the same thing as I . It should be said that Merrillville Lexus didn't care and that's fine, but I really want to prevent someone from going through the same thing as me, which has kept me up at night for many nights. post photos so they can see what I say is not a lie
-
February 2024 by Renita Bradley
Relaxed friendly atmosphere. Addressed all of my issues,very satisfied.
-
February 2024 by Yvonne Higgins
I have a RX350. Chris Hodges is my service representative. He always makes sure my auto is taken care of and I am satisfied. I will continue to buy my automobiles from Lexus of Merrillville. Great service.
-
February 2024 by Tony Coffman
Chris and the team always does an excellent job.
-
February 2024 by Duane Felton
Fast, friendly and thorough
-
February 2024 by Roger Smith
They were great & Fast.
-
February 2024 by Ro Mello Lavish
Great customer service oil change and full inspection was on point :)
-
February 2024 by Adam Kershner
Excellent experience with Tessa. She’s unlike any car salesperson I’ve ever encountered. She’s just real and tells it like it is. So un-pushy, and I felt I could ask her questions and solicit honest input and not someone trying to sell me on something. I highly recommend her for a quality experience. I would go back to Tessa any time.
-
February 2024 by Bud Melto
Left the dealership in my dream car confident that it was a good, fair price, Jerry in sales and Joe who did final paperwork wre knowledgeable and helpful making the process of buying a car smooth and tension free.
-
February 2024 by Oscar Vera
Great service as always.
