-
April 2024 by Greg Sutton
The staff at the Merrillville location is the very best I've seen! Vanessa is very helpful and knowledgeable. She also took the time to explain every option to me in detail!
-
March 2024 by Bridget Rae
Matthew was phenomenal! Came in tonight just before closing because the boots that were exchanged by another employee yesterday, he gave the wrong size! Matthew made sure to accommodate and get things right! We felt bad he was there after closing but he took his time and gave excellent service! Will definitely go back and deal with any issues or future purchases with Matthew. What a great person.
-
March 2024 by Jamie Cichocki
The salesperson (Mathew) did an exceptional job in explaining all my options and what were the pros and cons of each boot. He reminded me to come back for cleaning and conditioning. It has been a long time since I have seen an employee who really takes pride in how they represent their company. Matthew deserves a raise!
-
March 2024 by Michael Humphrey
Vanessa is great to work with! Helped me find a comfortable pair of boots for work.
-
November 2023 by madison embry
Best service I’ve ever received when purchasing a pair of shoes. The employees here really care about the customer experience in the store. Will definitely recommend to friends and family.
-
November 2023 by Solaris D
I just had the most wonderful experience buying boots here today? will be sending my buddies here when they need their next set!
-
November 2023 by Brenna Novak
Great experience. Awesome employees. They will find the best shoe for you!
-
October 2023 by Christopher Cartagena
First time shopping here and had a great experience. They put me on a machine in order to analyze my feet, arch etc in order to determine the right fit for me. Would recommend and purchase from again.
-
September 2023 by Bert Pass
My first time with the Redwing experience, and will not be the last. Mathew took outstanding care of me. He ran through all the options very patiently and knowledgably answered all my questions. In this day of awful customer experiences, this place is shining star of excellence.
-
September 2023 by Mk Noname
Always go to this location . Vanessa knows her stuff. Very friendly super knowledgeable.
-
August 2023 by Calvin Best
The gentleman working the day I visited was courteous and knowledgeable of my company's shoe policy. He was very helpful. I like the fact, that the store is located in Merrillville, IN. I think it should be larger and more staff.
-
June 2023 by Carolyn dragoo
Vanessa was great to deal with over the phone . She looked up shoes for us that you carry and never made me feel rushed. She was pleasant and very helpful. If you need shoes go to Merrillville, In.
-
June 2023 by Hawk (GamingHawk)
vanessa helped me tonight and was amazing, she asked questions about my job and helped show me why one pair is better than another for my type of work. she was very informative and helpful. first time going into a redwing store and they were amazing and did not disappoint. definitely going back.
-
June 2023 by Sheila Phillips
From the first step into the door I was acknowledged and serviced. The information I received about my feet and fitting me with my first pair of safety toe boots was a great experience.
-
June 2023 by damian frost
They don’t Stand behind their yearly warranty. They will find any excuse not to repair your $250 boot, . I’ll never buy another pair of Red Wings again.
