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September 2023 by ThisChick & ThatGuy
I just came into this store and not one person that was at the counter greeted me…I came in and three women stood in a circle talking they never greeted me nor did they ask if I needed help as I struggled looking for the product I came in for. Customer Service definitely needs some work at this location!!!!
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September 2023 by J Murray
Unhelpful. Four different employees walked past me while trying on make up and not a single one asked me if I needed assistance.
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November 2022 by Marie Megan
Great place to shop. Low prices, kohls cash and rewards. Best place hands down
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August 2022 by Carla Scaccia
Frequent shopper at the Merrillville store. Today there was only 1 cashier on a busy Saturday with a long line. I put down my items and left I will never shop in that store again.
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August 2022 by Nova pruznak
Cheryl was amazing at sephora. I've finally got my rite shade and she gave me so many tips and hacks to help it look better after her i feel like I can do makeup anywhere anytime!
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July 2020 by Danielle Nelson
I was wearing an ill fitting mask and am hard of hearing. One of the employees once my mask popped off and my hands were full rudely was staring me down. According to the person I was shopping with, he said “excuse me” obnoxiously. I guess he’s one of those maskholes. Great. I didn’t hear him and I was wearing my mask but it falls off my ears plus hearing aids. Also, your cashiers have been so impersonal and rude. It won’t surprise me if this store closes. It was an upsetting and very negative experience as someone with a disability. Plus 20% off only working online? Don’t put it in the fine print. Overall horrible.