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January 2024 by Evelyn Henderson
Our salesman Edward Walker, was top notch, good salesmanship, very courteous and knowledgeable. He met our every needs, answered all our questions, and concerns and worked expeditiously to get us a vehicle that was suitable for our needs. Thank you Mr. Walker and Shavers for all the hard done to making us happy. Definitely recommend!
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January 2024 by Kevin Wilson
Never had a better car buying experience. The folks there were amazing and if you’re going, find Big Ed. He’ll get you squared away fast and with none of the standard car salesman shenanigans. Couldn’t recommend them more.
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January 2024 by D G
Just wanted to take a moment to write about LUKE who has given us diligent, honest service multiple times over a period of years. My parents trust Luke over the name brand dealership repair places. I witnessed Luke expertly handle a rude customer with firmness, confidence, yet also utmost respect and compassion. We really appreciate this institution because of Luke.
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January 2024 by Shanteyl England
I just went up there today to try and see about getting a car in the process was fast and efficient Tasha who I was speaking to and dealing with over the phone and who I preferred to deal with was awesome and amazing and has great customer service skills however, whoever she directed me to who has the cubicle nearest the restroom That guy is blunt, cold, and dismissive The down payment isn’t a lot, which I was going to come back up there with the down payment it’s just the way he handled the situation and then when I asked a question pertaining to my credit being ran so many times after there was a promise that it would not be, which I understand when you’re trying to get with an acceptable bank to start a financial deal. He was just like well it happens very dismissive without a care in the world, which I’m sure if it was the other way around he would not have appreciated getting false info or he would at least like the heads up.
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January 2024 by Emily Day
Shaver was amazing from start to finish. Tasha started with me and then Ed sold me my car. There was a small thing that needed to be fixed and they promised to get it done. Tasha kept following up with me and it was amazing.Now Shaver Service department sucks! The man has you schedule an appt time but then keeps your car all day. Does not tell you what is going on with the car. It was like pulling teeth. Thank god Tasha was able to fix it for me.Would buy another car from them for sure
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January 2024 by Tim Luttrell
These guys did a great job and were very helpful. Broke everything down with great explanations and made sure we were making the right choice! Mr. Golub was exceptional and I couldn’t ask for a better salesman to have worked through this with.
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November 2023 by Greg B.
Sister-in-law just bought a car one owner car from Shaver that came from Florida. It's infested with Palmetto Roaches native to Florida. Denied any type of help with the situation and she was told "how do we know it didn't come from you". She has drove the car from the dealership to her driveway. Exterminator is coming tomorrow. We will be filing a small claim asking for court costs, cost of exterminator and damages. Buyer beware. This won't let me post photos but I will on Google in a few minutes as well as the inspection from the exterminator tomorrow.
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October 2023 by Mike W.
Bought a 2017 Buick Lacrosse on October 16, exactly 2 weeks later it broke down. Contacted Shaver and they stated nothing they could do. I had vehicle towed to my local GM dealer and they fixed. It costed me $470 for something their shop should've fixed prior to selling me the vehicle. I would stay clear of this dealership as they are unwilling to be as reputable as they claim!!!! If I could give them zero stars I would have!!! Clown and pony show there very unprofessional and unwilling to help after you purchase the vehicle.
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October 2023 by Isaiah Lewis
Ed did a great job with helping me finance my first car. He was honest and helped me to make deals and payments that were in my best interest. I’m really excited about my new car and appreciate all the help that Ed was able to provide and would definitely recommend this place when purchasing a vehicle.
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October 2023 by TaMe xRz
I greatly appreciate these guys. Tosha and Ed worked together and actually got me the car that I wanted. I was skeptical but they answered all my questions and went above and beyond to make sure I was satisfied. I'm so happy, they made car buying so easy. I'll definitely reccomend them to any in need of a vehicle!
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October 2023 by Greg White
Drove from St. Louis to find this beautiful vehicle I had been searching for over an 8 month period. Nick was great, took videos sent everything I asked to make the experience smooth since he knew it was a long drive just to try and make a deal. Long story short the car had a few issues we discovered once back in St. Louis and affected emissions, needless to say I was pretty upset. Mickey (Owner) reached out to me and listened to the issues we were having with the car and went above and beyond to make it right. I now have the car completely done to our satisfaction and will definitely recommend Shaver to anyone interested in a nice used quality vehicle. We love the car thank you to all involved and I appreciate the help and support....Kurt don't want to leave you out of this you were very helpful as well.
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October 2023 by Karin Budreau
Great experience ! except letting go of my 2006 Jeep Liberty. Ed was our salesman and I cannot say enough good things about him! What a hoot! He made the whole experience GREAT. Love my new Jeep Wrangler. Was not planning on buying that day but fate intervened and it worked out pretty great at Shaver Preferred Motors. But really if you’re looking to shop for a new vehicle give these guys a try but INSIST on getting Ed as your salesman, he’s efficient, knowledgeable and FUN!!
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October 2023 by Craig Meyers
My son bought a very nice looking Mercedes-Benz here a couple of months ago. Everything was fine and good until about a month later the entire transmission tank down him! Although the car did not come with a warranty we called them back to let them know what happened and they absolutely refused to do anything about it! Look elsewhere for your car this place is awful. There's plenty of other places to get a vehicle. If I were you I would do just that!
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October 2023 by Tina Jones
Joe was very patient and kind. Not pushy. He went above his responsibilities. Making sure I knew how to use the technology in the vehicle. I also wanted to mention the gentleman who rode with me to Enterprise to drop off my car. He was very kind and another good asset for Shaver Motors. I’m sorry I don’t remember his name!
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October 2023 by sharon holt
The entire staff represents how a reputable and honest dealership should operate. Shout out to them for their hard work. Commend them for their courtesy, and the cars are great too! I was very satisfied with my purchase and purchasing process.Thank you SPM.