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February 2024 by Lisa S.
I went to Take 5 because I thought I needed an oil change. The service was excellent! The person taking care of my car showed me that my oil was fine and then asked why I thought I needed it changed. He diagnosed the source of the problem and the fix was $45 - about half the cost of the service I came in for. Definitely recommend the Take 5 in Merrillville!
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January 2024 by Angel Watson
I normally have a really great experience. Not this time. I pulled up at 6:24pm. They close at 7PM. The service guy walked up to the car and said “ we tired and we gotta clean up can you wait about 10-15 minutes?” I said sure. He was upset….. the other guy was directing me into the Bay.I managed to get my oil changed and that’s it. No one look at my air filterNo one asked me what kinda oil I wanted And I don’t even think my fluids were topped off.Not a good time for the new year!
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January 2024 by Shina Smith
I love and would recommend there service. The whole crew was very nice, helpful and professional. I will be telling people about them. Thank you for your service
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January 2024 by Sadie Chrismer
This location is fantastic for oil changes. The guys working today are so personable and are fantastic with customers. I was in and out in no time. Can’t recommend this place enough!! They also replaced my cabin filters and made sure that my glove compartment was properly back on its track before finishing my oil change.
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January 2024 by Lonisha Anderson
By far the best place I have ever visited for an oil change! They always provide great customer service, snacks and explain very well the needs of my vehicle. I have been coming to the Merrillville location since they opened.
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January 2024 by Jennifer K
Staff here is always friendly and knowledgeable. Price wise is higher but the quickness and customer service wise worth it. This is my 2nd time here and always a pleasant experience.
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January 2024 by Vulnavia Wash
The manager and staff at the Merrillville, IN location are totally awesome. They greet you with a smile, take their time to explain all pakages, honest, and very courteous! This will definitely be my place!
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January 2024 by Jose Martinez
Marcus & Ranald helped by removing and replacing a beyond destroyed drain plug and helped me from a disaster including saving me a lot of money if they didn’t find a great way to remove the mangled drain plug. Even did it in a very quick fashion. Amazing service. 12/10 recommend
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January 2024 by IB Duncan
I first called Take 5 to see if they had the oil and filter for a Mercedes Benz. I talked to Marcus and he looked it up in the system and they didn’t have it in stock. He informed me that if I go to the local auto parts store and purchase the oil and filter they would be able to take of me this evening. So that’s what I did. I spent $77 for an oil and a filter. I arrived to Take 5 at about 6:15pm and when I pulled up no one came outside for about 5 minutes. I had to go inside and find someone to speak with. I talked to Marcus again and told him I was the gentleman that called not long ago. I asked if he was ready for me to pull in and he said no he was stuck with a customer and didn’t have time. I was very surprised because I had just spoke to him and he told me exactly what to buy and he knew I was on the way. I had my wife and 3 children in the car and I thought this would be convenient since they promote “stay in your car oil change”. I felt the customer service was very unprofessional and quite rude once I got there. No apology or anything. If you like good customer service, avoid this location.
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January 2024 by Krista Wilhelm
We came to Take 5 this evening to get an oil change that was way past due for my sister. The techs working were super helpful and kind and helped get us sorted and advised us of an issue we didn’t even know about. They were awesome! Thank you Mike and Marcus!?
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December 2023 by Bianca D.
I first called Take 5 to see if they had the oil and filter for a Mercedes Benz. I talked to Marcus and he looked it up in the system and they didn't have it in stock. He informed me that if I go to the local auto parts store and purchase the oil and filter they would be able to take of me this evening. So that's what I did. I spent $77 for an oil and a filter. I arrived to Take 5 at about 6:15pm and when I pulled up no one came outside for about 5 minutes. I had to go inside and find someone to speak with. I talked to Marcus again and told him I was the gentleman that called not long ago. I asked if he was ready for me to pull in and he said no he was stuck with a customer and didn't have time. I was very surprised because I had just spoke to him and he told me exactly what to buy and he knew I was on the way. I had my wife and 3 children in the car and I thought this would be convenient since they promote "stay in your car oil change". I felt the customer service was very unprofessional and quite rude once I got there. No apology or anything. If you like good customer service, avoid this location.
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December 2023 by Amberly Brewer
Friendly, honest, and fast. Marcus and his team are awesome. Thanks for helping my family stay safe on the road at a great price.
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December 2023 by Mirna Guzman
First time there. Was a great experience. Everyone there was friendly and very professional. Excellent customer service skills. 10/10 !! Would most definitely recommend that location in Merillville !! Not from the area but was that way shopping. Would most definitely go back. Thank you to the Workers
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December 2023 by Jameicia Herring
Marcus provided exceptional service. He made sure I was aware of each and everything that needed to be replaced, refilled or fixed. Thank you! I will continue to return.
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December 2023 by Courtney Strahan
This was my first time here and I was very impressed. They got me in & out. Patrick went above and beyond and was very informative but wasn’t pushy which I liked. Would recommend to anyone. Thank you