Team Volkswagen is a reputable car dealership that serves customers from Merrillville, Valparaiso, Chesterton, St. John, Schererville, Crown Point, Highland, Orland Park, and the greater Chicagoland area. The dealership has a strong and committed sales and service staff with many years of experience, dedicated to making the buying and maintaining of vehicles as smooth and efficient as possible. Customers have consistently praised the exceptional service and professionalism of the Team Volkswagen staff. Jeremiah, Jeri Velasquez, and Charles have all been highlighted for their attentiveness, knowledgeability, and ability to guide customers through the decision-making and purchasing process. Customers have appreciated the transparent and trustworthy approach, as well as the lack of pressure or hassle typically associated with car shopping. The dealership is known for providing a VIP-like experience, with the red carpet treatment and a focus on ensuring customers walk away as very happy customers. Customers have also expressed satisfaction with the fair pricing and trade-in values offered by the dealership. Overall, Team Volkswagen is highly recommended for those seeking a pleasant and successful car-buying experience.
Josh in the VW service department is fantastic and I greatly appreciate his help. I have a 2014 Jetta TDI I bought elsewhere with a few issues and they have helped me every step of the way. I highly recommend using Team VW for your needs.
August 2026
Josh was so communicative and helped out so much even though the chaos of the storms in NWI. He was so nice and helpful. They did a wonderful job with my car looks brand new, thanks for all your help!!
July 2026
Customer service was good. Communication was great. No complaints from this visit.