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August 2023 by Tammy E.
Can I just tell you what a godsend these people are?! Our battery died on the way back from Chicago to Columbus. AAA had our car towed here and from the moment we arrived Alex was so helpful, so accommodating, so reassuring. Five hours later we are back on the road again thanks to Alex and his crew and the Divine. The Duke of Oil in Merrillville ROCKS!!
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June 2023 by Althea F.
Love Alex Samuels he and the rest of his staff took fantastic care of Z! I highly recommend this place for all of your auto needs
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June 2023 by Google user
DO NOT GET YOUR OIL CHANGED HERE! They made my engine light come on. Told me to come back because they were going to fix it and when I returned they tried to charge me $145 to have a mechanic even look at it. Their associate Josh had already admitted to changing my oil too fast and dirt may have clogged it and told me to come back. He told me that I will have to drop my car off for a few hours so I came with a ride for no reason! They were not even trying to figure out What could have happened. They jus said it wasn’t them. But the light wasn’t on before they Changed my oil. My car is not that old to have an engine light on for no reason. I have a 2019. I WILL NOT RECOMMEND COMING HERE!
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June 2023 by Christina Franklin
DO NOT GET YOUR OIL CHANGED HERE! They made my engine light come on. Told me to come back because they were going to fix it and when I returned they tried to charge me $145 to have a mechanic even look at it. Their associate Josh had already admitted to changing my oil too fast and dirt may have clogged it and told me to come back. He told me that I will have to drop my car off for a few hours so I came with a ride for no reason! They were not even trying to figure out What could have happened. They jus said it wasn’t them. But the light wasn’t on before they Changed my oil. My car is not that old to have an engine light on for no reason. I have a 2019. I WILL NOT RECOMMEND COMING HERE!Service: Oil change
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June 2023 by Marc Livingston
Specifically asked if they filled washer fluid since I noticed I was out a few days before. Response was “we should have”.After leaving went to check and no washer fluid
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January 2023 by Debra Injac
They are efficient and helpful, they didn't have a part, sent someone out to get it and put it on with just an additional 10 minute wait. So appreciated not being told they couldn't assist me, but took care of it so I could go on my day, worry-free! Thank you!
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December 2022 by Robert B.
This is ridiculous I got an oil change and miraculously my oil housing is leaking of course they are not at fault and as I see so many other reviews "it's just wear and tear with the extreme weather we're having I've seen this happen a lot" he says I never come here for an oil change and I'll never come again This is literal strong armed robbery so I'll be out of $800 bucks on top of the $106 I initially paid for an oil change
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December 2022 by Dawn C.
Brought my car in for an oil change. Instead of asking me the questions they asked everybody else, they told me to just sit down and they get back to me. They took my car around back and still didn't ask me any questions. when they finally came back they had added air to my tires without asking, as they asked everybody else. My tires did not need air and had green caps on it. I immediately said did you not see the green cap because my tire should not have regular air in them. And he snapped back it'll be fine. Air changes in the composition and decreases the gas mileage. It wasn't his decision and I didn't like his attitude. Now I get to go spend time at the Costco to have the air removed from my tires and replaced with the nitrogen. What a waste of time. No thanks, manager Steve. guess I need to go somewhere else. Signed X long-time customer.
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November 2022 by Robert Hansen
My cars transmission fluid is not easy to check. Very hard to get to and no dipstick. They did it in 5 minutes and didnt even charge me! Very friendly and helpful.
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November 2022 by Terry Shocaroff
Professional, courteous, hardly no waiting was able to get my car done little over 30 minutes not bad at all
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October 2022 by Kibbles
Decent experience but I have no idea why my oil change was $75 with a filter.My car is a 1999 CR-v but i did need high mileage oil. So maybe that is why but still.Also they didn't do half the stuff on their check list that's included with the oil change, I had to continue to ask to do other stuff.
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October 2022 by Lamelia lucas
The person helping me was great. Was in and out in about 30 minutes. Didn't try to up sale me anything. Got my oil changed, paid and out. The plus was being open on a Sunday
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September 2022 by Karl Smith
The workers the checked my fluids were very nice and efficient. Quick service in that area but I wanted to get a tire rotation and those guys were kinda slow and having a group conversation without acknowledging my presence, so I left.
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September 2022 by Shareice Livingston
Great service, polite, fast & efficient. My go to place!??
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August 2022 by Barbara Pruitt
Very nice Crew. I was in and out within about fifteen or twenty minutes. And told me about price up front
