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March 2024 by Charles Weaver
They're really aggravating. Like yesterday because it was raining, they didn't pick up the envelope for them to pick up and they didn't deliver the package that was supposed to come as well. Like, geez just pick up and deliver the stuff, it is not that hard. It's like they get lazier as each day passes. JUST DO YOUR JOB AND STOP MAKING US WAIT UNTIL 7 OR 8 PM TO SEE IF OUR STUFF CAME BECAUSE YOU'RE LAZY! IT IS GETTING IRRITATING!
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March 2024 by Dave Ruddach
Wasnt too happy with them. Passport got kicked back because the photo they took wasn't sized properly.
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March 2024 by Haley Earl
Everytime i visit this post office there is always one person working the desk. And i can hear 2-3 other people in the back that won’t come out and help. I get that they have jobs to do back there, but if you have a line out the door it shouldn’t be one person doing all of that. Pitch in where needed to get the line down and then go back to your work.
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February 2024 by Agnieszka Szalaj
they don't deliver letters. Yesterday it showed me that I would receive some letters. The next day the box was empty. No, no one took it because it is locked
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February 2024 by Kimberly Sowell
Why is our mail not arriving until 7:30pm.
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February 2024 by Wendell Mosby
The most dreadful place to visit. They move at sloth-speed...
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February 2024 by Alicia Ball
How they lose a letter that I have to sign for is beyond me. And tell me all they can do is offer an apology like that's gonna help me with my business. They lost my letter that came from Indianapolis and sent it back to Indianapolis. If they mail carrier would of just knock on my door or left it in the leasing office I wouldn't even be as mad as I an. This idk who should take the blame but definitely the mail carrier is up top.
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January 2024 by Joyce Midgett
Their sign says they are open till 3 but doors won't open and the people who work there aren't doing anything and ignoring the guests. I despise the Merrillville Post Office..off to Crown Point
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January 2024 by Tina McGinnis
If you’re in the area you may want to go to Crown Point or Hobart location cause the merrillville location is the WORST and they’ll tell you that themselves. I booked 3 different appointments for my son to get a passport just for ALL 3 appointments to be canceled 1 hour before. The lady on the phone told me “go somewhere else cause we don’t have the help right now” ridiculous. And the little they do have is unprofessional and rude.
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December 2023 by Mohamed Farrag
I have went to send package with prepaid lapel . The employee JAHARI was very rude keep brushing me off. Asked me to buy tape while offer it for free to other customers. Every time I approach him he keep send me back to put more tape so he can serve other customers. Seem like he treat people differently depending on their race . So my recommendation if that is the way it is to have different employees with different race to serve the verity of race in the town. That is sad
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December 2023 by Annabelle Parker
This establishment is very unprofessional. They move very slow and don't take others time into consideration. The line was out the door every time I have visited this place. Everyone need to be fired and re hired
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December 2023 by Sam K
I have had multiple packages not delivered as well as mail. Sometimes they arrive sometimes they don’t. Have called and asked why they have no answer, they tell me i must be putting the address in wrong. Don’t understand how when some packages are delivered with the same address??
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December 2023 by Timothy Kamp
This place is zero stars and the postmaster for the town should be fired and the house cleaned. Scheduled an passport appointment 2 days ago, got a confirmation, showed up 15 minutes early and was promptly told that the appointment is no longer valid because she had requested the time off. The passport employee was literally standing in front of me and turn me away even though there were no appointments at our time. It's ashamed she can't be fired for low performance from her government job.
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December 2023 by George Amberson
Hate your life? USPS is the place for you. My mail has been restricted in the past because the deliverer couldn’t comprehend the complex concept of apartment numbers. The tough lady (questionable) behind the counter has an authoritative complex, think she’s struggling with a personality disorder and is convinced she’s a police officer with the way she barks at people. This place needs a heavy dose of quality control.
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December 2023 by Brenda Phillips
Have not received mail in 2 days. This is ridiculous. There's absolutely no reason for not receiving mail especially when I get notifications that mail is going to be delivered to me on certain days.
