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February 2024 by Ashley Hampton
The service here is awful. No one knows where anything is, no one cares if you need help. While checking out if you even attempt to make small talk, the cashier won't respond and is just looking around like they don't hear you speaking. I've never experienced such horrible service from a VS until the Merrillville location. So sad.
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February 2024 by Jennifer Portwood
Great atmosphere and great customer service ?
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January 2024 by Jody Whittaker
Love this place ❤️ ?
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December 2023 by Brittany Morris
Really terrible service. Waited 30 minutes In line returning a bra wondered if they could ship a different size went to look for it in store. Then said I could order it up at the cash register were I was just at and made me go to the back of the line to wait another 30 minutes
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November 2023 by Moni
I wanted to exchange a few items (3) for a different size. The associate wanted to charge me the difference in sale price, an additional $20 something. It made no sense. Victorias secret used to feel like a higher end store. The quality has gone down (holes without even washing/wearing yet) and the associates come to work looking like they rolled out of bed. Messy hair, pjs,belly out, and even hickies on their neck. Gross. That will be my last time in VS due to poor quality of items and untrained staff.
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June 2023 by Roxanne P
Used to be better,had more selection of wireless bra's
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May 2023 by BB A
What a horrible people they have working here, they be talking bad about a costumer because she couldn’t speak English very well and they couldn’t understand her?Unbelievable, and there they are speaking shameless for everyone to hear how horrible are.
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February 2022 by Sharita Alexander
The customer service is horrible. It’s nothing like it used to be. At least 4 workers walked by without stopping to help. Most avoid making eye contact and act busy while others are too busy engaged in conversation with each other. I wasn’t even measured. I was just told “yeah that looks fine.”
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February 2022 by Sam Wolinsky
The clerk Amanda was amazingly helpful to me as I am a transgender first time shopper there
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January 2022 by Becky R
Great customer service and alot of great sales!Kia, who was my cashier went above and beyond to assist me! I already had let her manager know but wanted to do a nice review, as well, since it was truly appreciated!Thank you!
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November 2021 by Joyce Midgett
Place is cleanAssociates are caring and informativeNice place to shop
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September 2021 by Katie Searer
best deals ever love itttttt
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August 2021 by David Siano
Everything was great except checkout. Even our cashier saw our frustration.Karen at the other cashier had an armful of clothes she proceeded to try on while checking out and asking her cashier how this looked on her each time. I turned and noticed a LONG line waiting to cash out when we left. I announced to them on our way out "you can blame the line on the woman trying on everything up front". Casbier was being nice about it but at what point do you say enough already I have guests waiting.
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August 2021 by Lovely MiiMii
I live here! Love this place!
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July 2021 by Francis Jenkins
Took they wife there for her birthday... The staff was amazingly helpful and courteous...
