-
January 2024 by Valerie
Stopped here while traveling to put cash in the ATM. Machine "can't accept cash deposits at this time". I truly cannot comprehend how chase is the biggest bank in the country but 2 out of 3 times I visit one, the atm is down. Such a joke.
-
December 2023 by Elijah Bell
Quick, easy, no issues
-
April 2023 by Rahasaam Jones
Pull up on today which is a Friday at 440pm doors locked and not an employee car on site. Posted saying close at 5pm. Some working people need to make it to the bank. I don’t usually leave reviews but this is unsatisfactory and I doubt if the problem even get solved
-
February 2023 by Chris H
The worst!!!!!Servers down for a week so nothing can get done. Most profoundly frustrating is you can’t call the bank, no one ever answers, only the automated system. Congratulations Michigan City Chase, you’re the worst bank I’ve ever encountered. Pathetic excuses is their specialty!
-
December 2022 by Mina Minnie
One or both of their ATMs are almost always broken, they seem to always run all three lines with one teller. I would not suggest inserting any check into the ATM because it will take well over a week and they don't give you a chance to take the check back. If I could have chosen a different bank I would have by now.
-
November 2022 by Varun Chadha
The clerk Allie and gentleman supporting her were so helpful for me today, I appreciate getting what I needed to do done and their service
-
October 2022 by Meranda Burkhardt
One or both of their ATMs are almost always broken, they seem to always run all three lines with one teller. I would not suggest inserting any check into the ATM because it will take well over a week and they don't give you a chance to take the check back. If I could have chosen a different bank I would have by now.
-
September 2022 by Ralph Martin
Automated phone system is garbage. I just need to know if the bank has money.
-
September 2022 by Nick Montblanc
Terrible bank. ATMs are ridiculous and rob your checks. There’s no reason why any company should be holding checks longer than a week when you have an account with them. Customer service is terrible at picking their phone up.
-
June 2022 by Robert Shemberger
Four windows open..fast service..plis drive up.?
-
March 2022 by Karen Woodville
I have been a Chase customer for the past 7 years. I had my tax refund sent to my current bank account. I then realized Chase deactivated my account without any warning or notifications. So I called customer service I told the woman what was happening And she said my account was deactivated due to negative funds. OK why wasn't I notified or warned? Anyway she says that my tax refund will pay off the negative balance and I would receive a check from Chase with the remainder of my refund. That didn't make any sense to me but I said OK. And waited until my refund processed. Today I saw my refund was complete so I called customer service and explained what the last woman has told me. She rudely interrupted and started laughing at me saying Chase doesn't do that the Irs has your refund. OK... But why is another Representative telling me a different thing than everybody else. This is not the 1st time Chase customer service has been inconsistent With their solutions to issues. ..
-
February 2022 by Meranda Wilson
One or both of their ATMs are almost always broken, they seem to always run all three lines with one teller. I would not suggest inserting any check into the ATM because it will take well over a week and they don't give you a chance to take the check back. If I could have chosen a different bank I would have by now.
-
November 2021 by s m
Some of the worst customer service I've ever experienced. And don't quite understand why they ask so many personal questions that have nothing to do with the banking for my finances.
-
October 2021 by Eric Hall
I had a problem with my account and the employee Kashif worked non-stop for an hour and a half to fix it. A great guy.
-
February 2021 by Bigcarl Means
I called the customer service line and they were no help at all regarding a fraudulent account opened in my name. I called the local branch and spoke to Cashief/Cash and he was so helpful and informative. I applaud the branch for taking so much better care of their clients.
