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November 2023 by Derek G
Highly recommend! Chris Car Care replaced two tire rods, two wheels, and one strut on my 2015 Kia Rio after I swiped the meridian on the highway. The cost was fair, the work was prompt, and Crystal from their office kept me in the loop with excellent communication
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November 2023 by Elizabeth G.
I had a 2 part battery issue and I usually take my car to the dealership in Chicago. I needed a local shop and now I'm doubtful I'll go anywhere else. Great service, fair prices, courteous and honest staff plus rides where I needed to go. Having car issues is never pleasant but I found a great place to go for help!
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November 2023 by Wade Buchanan
First time customer. Staff is very cordial and service was quickly completed, after a part was delivered to the shop. Pricing was competitive and included a multi-point inspection and an additional requested quote for future maintenance work. Complimentary coffee is provided, but I opted for an excellent breakfast at a family restaurant, right next door, that was suggested by a staff associate. I didn’t need a ride anywhere, but it was offered.I highly recommend Chris’s for your car’s care!
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October 2023 by M Bender
I was driving from Chicago to Michigan City when a low coolant light came on. I added coolant but couldn't see the level clearly in the overflow tank and was concerned I might still have a problem. I was worried about driving back to Chicago and getting stranded somewhere. So I called Chris's and shared my concern with the friendly woman who answered the phone. She couldn't have been kinder, and said to bring the car in anytime and they'd take it in and have a look right away. And that's exactly what they did. Turned out the coolant level was OK and the mechanic showed me how to check it myself (needed a brighter flashlight). He wouldn't take anything for his time, either. If I ever have car trouble when I'm in the area again I will drive straight to Chris's. FIVE STARS.
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October 2023 by Cindy Lou
There was a burning smell in my jeep. I drove into Chris's and they took it right back. They diagnosed the problem for me, explained my options and did not charge for this service. I have used Chris's Car Care since moving here last December. Always a great experience. They are kind, quick, efficient and trustworthy.
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September 2023 by Joseph Dolce
Crystal is as far as I'm concerned the backbones of the business and she knows everything about cars can give you prices right off the top of her head and very fair prices at that. Chris's care care is my SUV'S new Doctor. Love this place and the Mechanics are the absolute best. I give them 100 stars that's how great they are.Service: Transmission
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September 2023 by Sarah Miller
My family and I were traveling from Northern Michigan to Chicago when my cars ABS light came on. Along with the light my car was making a jerking motion. We pulled off and looked for the first auto shop we could find. We were met with the absolute worst customer service and extremely long (5 hour) wait time to just be diagnosed. We quickly looked up the next closest shop and stumbled upon Chris’s Car Care. Our experience with them was absolutely amazing. They understood our situation on being on a time crunch, especially since we had our 8 month old and 2 year old with us. They not only got us in immediately, but they turned on a movie for our toddler, had lots of snacks, offered to drive our family to a restaurant to eat if we wanted, and were just overall extremely kind people. My car was diagnosed and Josh fully explained everything to us within 20 minutes and a fair price was broken down in detail. My car was fixed within 2 hours and we were on our way again! I wish we lived closer so they could be our car mechanic for all issues that come up! I would highly recommend this shop to anyone in the area!
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September 2023 by Eddie Papp
2nd time I brought my truck here. They do a great Job, excellent customer service. No sales hype, Listened to them on the phone with other customers. They don't try and push repairs and give customers the issues, and whether risks without scare tactics, etc. Highly recommend them!
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September 2023 by Mason H.
very good customer service. I've had them do work on my car several times now and the work is always good. The quotes that they give me are pretty accurate. They always ask before they do anything extra with my car too to make sure it's ok with me first.
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September 2023 by Nathaniel Jewell
One of the best shops I’ve been to ever. DI’m driving cross country and my dash lit up like a Christmas tree. Popped in here and they took me in and helped with a few critical issues.They resolved the engine light issue in a really simple and affordable way. They also did a full car inspection, one of the best I’ve ever had, and helped me create a priory list.Two items were pretty critical and they were able to fix them that day so in could get back on the road.Josh up front was very helpful and great. Mike was the mechanic who worked on the car and was super knowledgeable and great.Highky recommend. I wish I lived nearby to get the rest of the work done there. Professional, great prices, high quality work.Services: Steering & suspension repair
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September 2023 by Dion Bergeron
I've used Chris's Car Care several times for everything from very minor repairs to very involved (from side mirror to a/c compressor replacement and full brakes/rotors all the way around).The prices are fair, the staff is friendly, and the waiting area is clean, designed well, and actually comfortable (not only are the chairs pretty comfy, there's a cool arcade cabinet with a lot of old school games- FREE).I highly recommend Chris's Car Care.
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September 2023 by Ruth Gallagher
Thank you! I was on vacation traveling on a Friday afternoon with a great niece and nephew on 94 and hit an animal. There were cars around me and I could not stop. I was shook up. Then, I took the first exit and found the kind workers at Chris's who were very busy repairing cars. However, they found the time to inspect my car and when I offered payment, they wished us a happy vacation. I was blessed.Service: General repairs & maintenance
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August 2023 by Marissa Mansker
I was looking for somewhere to have quite a bit of work done on 2 of my vehicles when my husband stumbled upon Chris’ Car Care. The shop is really clean and the staff is super friendly and honest. When an issue with my truck left my toddler son and I unexpectedly leaving the vehicle at the shop overnight, they offered us a safe ride home. When I returned with work to be done of my second vehicle the staff stayed in touch everyday, keeping open communication via text messages or phone calls until the work was complete. When I picked up my car I felt so relieved knowing that the communication in the days prior to me picking it up led to me having a safe and reliable vehicle again.Work on combined vehicles included; oil change, brake pads and rotors, spark plugs, fluid flushes, tie rod, alignments, cv-axle, power steering pump, suspension, wheel bearings…(and I’m probably forgetting something.)Services: Steering & suspension repair
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July 2023 by E B
I went here to get some issues with my Nissan cube fixed. The people here are very helpful and honest.Some perks of this mechanic shop compared to others include the following:- If you need a ride while your car is being worked on, one will be provided, at no charge.- There are loaner vehicles for you to use if the car is going to need more time (think a day or more) to be worked on, as long as enough are available at the time.- Their parts are insured, so if something doesn't last you x amount of miles or years, you can get the part replaced at no cost to you. I am not sure how much the labor would be though.When the mechanic tech accidentally broke a speed sensor while working on my car, they were honest about the mistake and did not charge me for the labor to fix it or for the part. Nor did they charge extra when they could not tell if a ball bearing was damaged before or if it was a new issue after the car was worked on. They fixed it without charging me for the parts or labor.Overall, great place to go to.
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July 2023 by Mathew Bernacki
My ac had went out in my truck and I was referred to Chris's. Immediately walking in I was greeted with a friendly smile and an outstanding receptionist Carrie. (She's amazing) they immediately took a look at my truck when I got there even though they were busy. They discovered that my ac had a crack in it so all of the freon was coming out and in order to replace it that would be a long task. I set up an appointment that I forgot to go to so I set up another. The thing was though I was on midnights so when my appointment time came I wouldn't have slept yet. They offered to pick my truck up and drop it off and that's just what they did while I got to sleep. Once I got my truck back that they even CLEANED (I work at a mill so that was no easy task) the AC was amazing. I hate heat and on a 90 degree it felt like I was having ice cubes thrown at me and loved every second of it. A few days later they even texted me to check in on it. I just wanted to say THANKS AGAIN GUYS YOUR AWESOME!
