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February 2024 by Jose Gomez
It was okay. It's kind of old ?Safety: There's a lot of police that patrol the area and so it's a safe place to be at.
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February 2024 by Day Day
This review today January 3 at night and the 5 stars are for the dark-skinned lady at the front desk who is kind and immediately helped me, thank you very much for your help.
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November 2023 by elizabeth sherman
ABSOLUTELY DISGUSTING! READ THE REVIEWS! I read a few and didn’t think it could be that bad! IT IS!stains everywhere. our tub wouldn’t drain so they gave us a new room which low and behold the tub DOESNT drain.They tried to charge us TWICE for having ONE dog! and on top of that the cleaning lady was whistling and patting her legs for my dog (bernadoodle puppy) to come to her then yells we need to have a better grip on him. the pool DOES not look like the pictures. it’s DISGUSTING, and it isn’t even filled all the way. And the filters don’t work..OVER all this was complete waste of money and i will NEVER be returning here again!$250 WASTED. So disappointed do better. ?Rooms: The TUBS did not drain. STAINS EVERYWHERE! There were BLOOD stains on the bedding.
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September 2023 by De'Asia Bryant
This hotel has the most unprofessional set of employees I have EVER encountered. If I could give them 0 stars I would. Jennifer at the front desk was yelling and cursing at us because we were trying to resolve an issue with a DEAD RODENT in the room however the manager was not there so there was nothing she could do. She also stated that she was not going to apologize about our inconvenience. They didn’t know their managers last name so we could address them properly. They threatened to call the police and when we agreed that she should she walked away. When she came back we asked her was the police on her way and she said no she didn’t want to “waste her time”. This bathrooms were dirty. There were old gold fish crackers behind the tv stand. I’m completely disgusted with my experience. I will NEVER go back. If anyone has a corporate number please let me know!
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August 2023 by Russ Wellday
Well pulled in and the parking lot looked like it was to an abandoned building. Walked into lobby and all you could smell is the mold. Checked in went to our room daughter found bed bug on pillow within 10min in plain view. Took the pillow down to the desk and person working asked what we were showing him we said the bug. He then said well let me offer you an upgrade which we said no thanks not staying in a place that has bed bugs. We left and found another place. I wouldn’t stay unless you want to take home some free souvenirs
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August 2023 by Matt Decker
We arrived late at night. We needed a place to sleep for a few hours, that was too long. I completely regret staying here. Luckily, the cleanest part of this hotel was the bed. Our room was gross, mold (everywhere), and stains on the floors (multiple locations). This hotel needs to be leveled and started over or just burned down. I am completely disappointed that this national chain has allowed this property to get to this state of disarray. On the way out of the room, my wife found several used eating utensils behind the TV, which makes me wonder how clean the bed actually was. I feel gross for admitting that I actually stayed here. Comfort Inn & Suites should feel ashamed.
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August 2023 by Jeanne Altermatt
Ordered a king suite. Room next to elevator king bed was lifted 4 foot up. Windows with plastic on with paint splattered. Desk no chair. No couch or other chair. Bathroom with toilet paper on counter. Toilet paper dispenser broke. Shower spicket falling off of the shower wall. Really just worst room . Clerk said 30 other rooms were available.Breakfast non existent. Scrambled eggs were gross. Biscuits with minimal gravy. Did not eat here. Would never stay here again. Worst Comfort Inn ever.
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August 2023 by Ben Mendez
The place is very run down. The pool is cold and very dirty. The bedding in rooms have stains on them. Very random furniture. The whole place has a weird smell. And if you’re booking the kind bed room with pull out couch don’t expect there to actually be one. Had to sleep with all 4 of us on the bed. Overall it’s fine if you’re looking for a one night get in get out. Wouldn’t recommend if looking for a nice stay
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July 2023 by Derek Prince
Well, it's a place to lay down your head on a pillow for the night but,The facility isn't that clean, the coffee in the lobby was luke warn (at 5:00 in the morning), there was a large fan blowing through the door on what I believe is the elevator equipment room. The clerk told us that the 4th floor had been recently renovated, guess I have a different definition of recently. My disappointment is elevated by the fact that the cost of the stay was pretty high, I expected better.
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July 2023 by Jesse Johnson
Pool was about 3 inches low on water(not even covering the first step) so the water didn’t reach the filter-but that’s ok because it wasn’t running and I could see hairs and oil spots floating on the water. Mother-in-law had a lovely piece of gum stuck to her headboard. Coffee was still warm at 7:30 in the morning-bet it was hot from the night before when it was made. We were interrogated when we asked about towels(she asked how many people we had in our room when I asked for 5)Overall, I’ve stayed in sketchier run places but not often.Nearby activities: Indiana Dunes national park was pretty and interesting, You’d think you were at the ocean in some places with the beaches and small waves-the family had a great time.Food & drinks: Culver’s was there next to a hotel and it was clean and run well, food and ice cream was good.
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July 2023 by Thehoneybadger Bobbi T
The room itself was OK, the beds were comfortable and clean at least. The service was OK but some of the staff seemed really disinterested, it would have been nice to get a 'ahey, how's it going' walking through the halls. The pool...wasn't too great. Its quite small and has a max capacity of 25...there is no way 25 people would fit in there. The bottom of it was covered in bits of shrapnel and debris too. The outside had some pretty plants and a couple of benches, but there were a few meth heads around which wasn't great, can't really relax with them around. It's OK for a small hotel, maybe 1 overnight stay but there is a better one behind it
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May 2023 by Amanda Easlick
You can tell this place has probably been hit hard by the pandemic. It could have been great...unfortunately, it was not. The cleanliness was questionable and the rooms were in need of more than just haphazard painting. Our room wreaked of smoke every time we entered and we are non-smokers. Fresh towels would have been a luxury. I can say that the bed was incredibly comfortable and the water in the shower was hot.
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May 2023 by L P
The room had a strange odor, the bathroom is nothing great. The front desk has a cheap plastic barrier across the front seems a bit odd and uncomfortable. The exterior is nothing special. The beds are super comfy and look inviting.
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November 2022 by Angie Miller
We had to use the pool in the hotel next door. When we went to the pool, management was there removing two people that were not supposed to be there. The manager said that were homeless. The mirror in the bathroom had water spots all over it, the toilet was dirty and there was a piece of plaster on the floor from the ceiling. The toilet stopped working in the middle of the night and in the morning I had to wait twenty mins for her to find a plunger that didn't even work. The shower was cold and had no pressure. Not a good experience.
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October 2022 by K Ketchmark
This place is not very clean. Needs a lot of work, paint in bad shape. Things in room where broken. Pool still closed. I feel really bad for the Guest that come from across the pond and stayed here for the MXoN in RedBud Sept 2022. Breakfast was Honorable. I am sure the workers where tring to do there best with what they had to work with. I say stay in some other place.
