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May 2024 by roguewithasilverpen
Professional, knowledgeable and courteous, Computer Pros is everything you want in computer store!
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May 2024 by Dawson Adams
Great staff, Steve helped me quick and easy, plus free of charge just to print something off. Afterwards though he and I chatted about the store and what kind of services they offer. I would definitely trust Computer Pros MC over any UBREAKIFIX or mall kiosk for my game systems, phones, CPU, from the conversation I had with Steve I am sure their services do better than the competitors you always hear about, who constantly turn you down or claim "they can't help". Plus he seemed really passionate and driven for the space he was in, good guy. Thanks COMPUTER PROS
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April 2024 by Kristen Jacks
Lightning took out 2 of our computers this week. Computer Pros provided a rapid assessment and a rapid and reasonable solution.Thanks Andy and Steve! You were both great!
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March 2024 by Bryan Stifle
They had everything I needed and more. Literally upgraded my laptop in less than an hour. Also in the past been very friendly and helpful. One of the best shops I've been to in NWI.
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January 2024 by Repo3
Went there with an issue with my gaming pc and they got the issue solved the same day. Very friendly staff and very professional.
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October 2023 by Ashley
Don't be a fool look elsewhere. Not only do they sell faulty hardware, but will over charge you, then try to get more money by offering to fix it. We used em befor to try to scorce parts or ask simple questions that we knew the answers to and the owner was inept, but I let it slide with not waisting any more time, till now, then they sold to a family member who got screwed by them and left some financially big damage having to repair issues caused by faulty hardware originated from this store. Save yourself order on line or go to a place with a competent employer. To play devils advocate some employees they hired in the past have not been bad but the Business practices of the owner are a shame to all repair and part services.
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August 2023 by Dean Ott
We have been taking our computers here for years. They really do good work. Their pricing seems reasonable, don't really have a anything to compare it to. We have also purchased refurbished machines and have never been disappointed.
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May 2023 by Richard Hyatte
They did a great job on my laptop repair. Dropped it off one day, picked it up the next.
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March 2023 by 3rdGearHeroR1
It's nice to have a brick and mortar shop like this one around that actually has competitive prices.
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January 2022 by Kathy P.
It's never been more important to have solid technology, and Computer Pros has never let me down. They stand behind their products and service. Turn around time is excellent, as is the knowledge of the staff. Pricing is very reasonable. Best of all, they are sensitive to customer's needs.
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December 2021 by Kaleb Keen
They recycle my old computer tech for free and will bought back some of the computers too. They were quick and honest about what they were doing with the computers, and when there was a miscommunication as to what service was being asked of them, they were able to refund.Definitely recommend utilizing all of their services.
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November 2021 by Michael R.
I have used Computer Pros for over 15 years for the purchase and servicing of computers, monitors, and printers for my office and for my home. They have always been able to resolve complex problems, on a very quick turn-around time and for an extremely reasonable price. Andy and all of the other staff members are friendly, knowledgeable and straight forward in telling me the best options for my needs. Whether you run a small business as I do, or simply need someone to help you with repairs or replacement for a home based computer, don't waste your time with other computer sales and service companies. Use the wonderful IT experts we have right here in our own back yard!
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August 2021 by Adam “Infinius” Lesniewski
I felt mislead.I was upgrading the hard drive on my laptop and decided to up the RAM as well. I ventured out to ComputerPros to pick up parts. I expected an upcharge, but it's a local business.I traded in my two older 4gb RAM sticks for 2 8gb RAM sticks.Upon installing the sticks, one was defective.I noticed it was not only different from the other stick, but it was a bit marred up and had an Replace with HP Spare label.Now, I'm not unaware when it comes to computers, and that alone screams it came from the parts bin.I came in to exchange and was told that they'll be getting in an order and to come back.I came back, and while they were able to exchange the defective stick, I could not get an explanation on how I was given a used part for a new price.They swore up and down it's new and that's how the vendor sent it.So, is it from a used vendor? I can't understand how I'm supposed to believe that they bought new RAM sticks to stock that have an HP replacement label on it.So for reference, the sticks I needed are $45 on Amazon. I understand an upcharge, again, it's a small business.However, I feel very mislead. And they took my money and said, oh well, that's how it is.
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June 2021 by Doug Wickstrom
They always take great care of us. This time I brought in a dead PC, they quickly determined it was a bad power supply and replaced it. Maybe 15 minutes from start to finish. As good as it gets!
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June 2021 by Jeanette Gaines
Miranda is a good receptionist, and Joe is a great tech. I wouldn't take my computers anywhere else. They answered all my questions and we're very honest with me.
