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April 2023 by Eric Janowski
Worst pharmacy if you actually need your prescriptions to be filled in any timely manner. Past three prescriptions it literally took 8-10 hours before being ready. And that was even after calling the automated service and selecting the option to let the pharmacist know I was on the way. Today in particular I was told to my face it’ll be ready at 1pm. I was skeptical so I asked her will it for sure be ready if I come in after one? Surprise surprise it’s now 3:10pm and I wasted gas money to come here only to be told another half hour!! I know pharmacy’s take time but not 8-10 hours or to be lied to is out of bounds. Hate this location and cvs all over the area. I’m switching pharmacies after today. Hope this helps you change pharmacies or not go here in first place.
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March 2023 by Jay Miller
They NEVER answer the phone and if they do, your on hold for a min of 30 min before someone even answers. The pharmacists, Heather I think her name was, is the rudest person I ever dealt with!!!They talk bad about the customers getting their meds. You can call and have your scripts filled, still won't be ready almost 24 hours later. They'll tell you, they are still working on it. But yet I walk in there and they are all on their phones!
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February 2023 by Jessica Holland
If I could give zero stars I would. The pharmacy staff is extremely unprofessional. I have had several issues with rudeness and lack of communication on their part. Whoever the worker was today with the brown head wrap on in the pharmacy was rude, and literally mocked me to another employee right in front of my face.. I hope management has cameras and see her hand motions she did while collecting my order. Horrible customer service.
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January 2023 by Angela Challoner
I had a prescription sent to this location and when I arrived it was 1:30. The pharmacy was closed until 2 for lunch. After an entire night of my son crying through a snowstorm, and finally being able to get to an urgent care, we made it to the pharmacy. My son was exhausted and in pain sitting in a chair while I frantically tried to get his medicine. I was told they didn’t have it. My heart dropped and my spirit did too. I took him home and gave him Motrin trying to figure out where to start to find his antibiotics somewhere else. I got a text 25 mins after I left CVS and someone there put in an order or found something or went above and beyond to make sure my son got what he needed. Whoever you are, I am so thankful.
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November 2022 by Michael Andrews
Worst CVS in all Michigan City possibly worst pharmacy. If you call in you will be put on hold while two calls are constantly ringing through the pharmacy as I've watched this calling from inside the store. They simply do not answer and will not have your medication ready often until the next day or the day after.
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November 2022 by Gabrielle Ayala
Absolutely terrible. Everyone in the pharmacy portion is absolutely rude. You can never talk to anyone without obscene hold times. If you are waiting in the store for a prescription they will fill for ppl who are not in the store first before the people actually waiting in the store. And I’m forced to use them or go to mail order
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November 2022 by Nicole Wade
Was out of town without my Rx. Called and the pharmacist was able to get me script transferred and filled in under an hour! So grateful! Nice staff. No Hassel! Great experience, rather than health disaster!
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October 2022 by GuerillaManifesto
Worst, most unprofessional experience I've ever had at a pharmacy. I waited two hours for a prescription to be filled, only to be told a few minutes before they close that they don't have a specific medicine, and won't have it for weeks. They left me frantically struggling to find a pharmacy last minute to transfer the prescription. Terrible communication, even worse service.
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September 2022 by Ben
Been on hold with the pharmacy for over 30 mins.Update 1: even though the answering service said my prescription was "processing", they hadn't even started the process.Update 2: they called me back, put me on hold, then hung up on me.Update 3: called back again said they don't have the prescription and told me to call around to other stores myself to see if they have it.Are negative stars available?
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May 2022 by Bianca Johnson
Not sure if they're short staffed or what but it seems like I'm always in line at the pharmacy for at least 25 minutes, sometimes longer. It takes them days to fill prescriptions sometimes. I understand we're in a pandemic and everywhere is short staffed but some people can't wait days for their prescription to be filled. This issue definitely needs to be addressed by the upper management. You're putting stress on your customers as well as your employees. Do better.
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January 2021 by jesse meyer
I’m not sure what everybody’s complaining about. I’ve used this pharmacy since before it was a CVS; never had an issue. Be respectful to the folks who are there when you need them the most, and they’ll be more than happy to help you.
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January 2021 by vincent stigler
A small store but everyone is personable and friendly. I'm glad it's a neighborhood pharmacy.
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January 2021 by viralesports
Don’t waste your time coming here, The employees at this location are incredibly rude, acting as if checking you out is an inconvenience. The man there’s is incompetent and lacks any customer service skills. Do yourself a favor and go to the 24hr CVS if you want anything done right or on time.
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August 2020 by Haley Redmon
Great cvs, friendly and super helpful. Highly recommend especially over the 24 hour.
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March 2019 by BeeDee Bee
Good but mostly drugs, could be a bit more like a convince store but there is a good amount of drinks/ food