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“Dominique and Jeremiah were both very pleasant. We updated our phones and they were very patient and helpful in setting us up with first net!! So pleased. Always recommend this store!!”
“Krystal was the absolute best during our visit tonight & the time before. She is so helpful, patient, and knowledgeablep! She went above and beyond helping fix an issue that Customer Care had told my Mom on the phone that was taken care of. (It was not taken care of by them.) Krystal went above and beyond to take care of everything in no time at all. She's the best! We'll definitely ne back to see her!”
“I visited the Michigan City T-Mobile last week for a long-overdue upgrade. The team was incredibly efficient—despite two customers ahead of me, I had almost no wait time. I worked with the manager, Amaury Sanchez, who was exceptionally patient and proactive, getting my new phone ready before I even had to ask.
What impressed me most was how she handled a pair of extremely rude and disgruntled customers who came in while she was helping me. Despite their condescending attitude and unrealistic demands, Amaury remained perfectly calm and pleasant. She successfully diffused the situation and found a resolution they gladly accepted without ever losing her focus on providing me great service. Her leadership and customer service skills are top-notch!
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10AM - 8PM
4357 Franklin St, Michigan City
Mobile Phones
“Went to cricket on Franklin St Michigan city for the first time the employee Stephanie was very polite and helpful n helped n explained any doubts I had. I just bought my first iphone 13 max pro”
“Jason the second shift PLAYER LEFT THE DOOR OPEN TO HELP MY BROTHER RECO GET HIS NEW PHONE. HELL YEA THANKS JASON FOR THE HOSPITALITY AND PROFESSIONALISM!!!!!!!!!”
“Makana had great customer service and helped me out with my email, I really reccomend this store. I drive all the way from Gary for the service she and Davonne provide. Thank you guys!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Came in to upgrade three phones spent a good amount of time with Ryan. He was amazing, his coworker Rick is a swell 10 stars. Ryan is so kind and takes the time to explain things.”