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July 2023 by Brian Shores
I’m a contractor that just switched to Sherwin Williams and I have to say that I’ve never had service like they provide. Very friendly and knowledgeable! If you want the best…GOTHERE!!!!
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May 2023 by Nicole Leonard
The staff here is friendly without being overbearing. We had help when we needed it and we had space when we needed it. They are a bit pricey, but we got lucky and they had a sale going on. I would definitely recommend stopping in here.
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May 2023 by Renae F
It was disappointing to be told that nobody knew what I was talking about "not even the store manager" when I asked if this store carried any plastic wood, wood filler.
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February 2023 by Randy Mansker
Went into the store was treated with disrespect and I will never do business here again I will not recommend
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November 2022 by Sue P
Manager Tim and his team are awesome! I think I have dealt with almost every employee the last few weeks getting paint samples and all have been pleasant. Manager Tim is always great and I also had the pleasure of working with Kayla, who is a real sweetheart! Very helpful and knowledgeable! With the pandemic and post pandemic, people aren't always pleasant, but every single person there is definitely helpful and enjoys their job!
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September 2022 by Doug Wickstrom
Great service!
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August 2022 by Jennifer Collins
Kayla helped me yesterday find the perfect colors for two projects.She was patient while I squinted and was indecisive, as well as educated on the different paint options and popular colors.I usually go to the Valparaiso and will solely be going to her from now on, because the experience was so productive and comfortable.My vision is not that great, and she made me feel as though I had hired a color specialist who had all the time in the day to help me find what would make sense and be my style.Kayla is a gem, and made my day!
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July 2022 by Debra Langfeld
I brought a towel into your store today to match a paint color for my bathroom. I had the pleasure of working with KAYLA. This young lady looked at the towel and knew what color would match before we went to look at the color swatches. She was RIGHT!! The color matched perfectly. KAYLA should be the color coordinator for your store. This is a talent few have. Advertising you have a color coordinator such as KAYLA will increase your sales and your portfolio to assist your clients. Thank you KAYLA for your color expertise and your professional assistance. You are an asset to this store in Michigan City, IN. at 4102 Franklin St.
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July 2022 by VoiceOF Reality
Great service with knowledgeable and friendly people. Almost always has the quantity I need and color mix and match is spot on.
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June 2022 by Caleb Rodriguez
Bad customer service. Was on hold for 29 minutes. Hung up called back and they put me on hold for another 10. They finally answered asked what I wanted then put me on hold again. Their product knowledge is slim and every time you ask a question it’s like your inconveniencing them.
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January 2022 by B D.
I had the best customer service experience here with a sales associate named Kayla. She was bright, friendly, helpful, and knowledgeable. I had just left another store where I was treated as if I was bothering the sales person but just wanting to buy paint. Kayla totally flipped my mood and experience. I will always go back to this location because she made me feel so welcomed and she was so helpful. Thank you Kayla, you're an ace!
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May 2021 by Glenn L.
Asked specifically for deck paint. Said they had it. I believed it. They didn't have the amount I needed in store but was assured the remainder would be in the store next morning by 7. Show up next morning and it wasn't there. My paint pro was due to start ASAP. Instructed to go to nearest store almost 20 miles away. Managers' attitude was "So what if my employee dropped the ball on this? I don't have your stuff and too bad if you have a problem with it". Went by my house to pick up a gallon of what I bought the previous day (the first time I looked at the can) and it's stain!! It's.not even paint!! Now I have 5 gallons of unreturnable, (tinted) worthless stain. I'm out a lot of money. Had to take my business elsewhere and got what I actually.needed.
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March 2021 by Jody Kamont
Helpful staff. Knows their products. Great service.
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December 2020 by Terese Murray
Great Experience
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December 2020 by Brian Burkhard
You can have any color you want as long as it's black.
