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October 2023 by Jacqueline J.
Buying online is too time consuming because I wear an AFO, which requires me to buy two different size shoes. As soon as we walked in Angela began helping us find the type of shoe I wanted (a slip on in a dark color) in a size that would easily fit over my AFO without being modified, which required a couple of trips to the back. She also continued to cheerfully greet customers entering.
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September 2023 by Rob S
My wife and I came into the Skechers Outlet Store on Thurs September 7, 2023 and had a very positive experience at your store. I wish we had gotten the name of the Woman that waited on us . Exceptional customer service. Store was clean and organized. Thank You. ? We will recommend this store to others.
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August 2023 by Tina Nickels
Diana the store manager is absolutely amazing. Not only did she stop stocking her shelves to see if she could help me, but then when my husband and I cane to the register and I needed help finding a shoe not in the wide size she walked with me to the end cap and helped get the right size. Furthermore, I just recently found out the company I work for offers a sketchers work shoe discount which I wasn't sure if ut was only offered online or in store. She quickly pulled out a packet and looked it up for me. Fantastic customer service.I'd also like to comment that the entire staff was energetic. Talkative, singing with the music in the store and helping customers the whole time. Make the whole experience even better.
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August 2023 by T Smith
After looking for a pair of shoes for like a half hour the young guy working there never asked if I needed some help so after finding a pair of shoes that I had liked I went up to the counter to pay for them I told him that I should have a 20 percent offer on line that I can use for it being my first time buying a pair of shoes their, so he refuses to help by telling me that the best thing he can offer me is that I would have to order the shoes online and maybe get 10 percent off and they will ship the shoes to your house . Now I'm at the store and have a pair of shoes in my hands that I like why would I do that so I went ahead and paid full price for the shoes, oyes I got home and got online shore enough there my 20 percent offer wateing on me to use.
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August 2023 by amanda conley
Awesome place to shop , we got my husband and myself a pair of those SLIP ON SHOES
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August 2023 by Lisa Becker
Bought shoes tonight, had Diane, go and see her she is the BEST!!
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June 2023 by Paula Harvey
Very friendly and outgoing. Great selection.
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June 2023 by stacy szarka
The store was filthy and I could not even get down a half an aisle in my wheelchair. My legs don't work but I still have feet and would like to have shopped for shoes. Two customers lost.
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June 2023 by Mike Gell
This place is pretty cool I didn't expect them to have my size of shoes extra wide had a very large selection and very nice people
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May 2023 by Ronda May
Sketchers are really nice shoes and exactly what my dad needed. Walked in and there was a big banner in the window saying BOGO 50% off. Inside the store it was on the end of each aisle and there was only a sign saying "sandals excluded" on the counter.So we got two pairs of shoes for my father, walked up to pay and was told the shoes were not part of the sale. Where was that displayed? On a dime size sticker on the shoe box.It was not printed anywhere else! That's extreme deceptive marketing. Had they not been exactly what my dad needs we would have walked out and left the shoes in the store.The only reason for the 2nd star is because the cashier tried to help by offering a sign up discount for us.I actually had planned to buy a pair of tennis shoes for myself. I went never for and bought a different brand instead. You don't treat customers that way and keep them Sketchers. I won't be back.
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May 2023 by Yvonda Kisor
Sketchers! Lighthouse Outlet Mall! Michigan City, IN.GREAT experience!Rebecca is amazing! Stopped playing Jenna/Tetris to help me and sister. Looked at my old shoes and listened to me and brought out a box. I put them on and wore them out the door! Sis was more difficult to find the right ones. Rebecca was patient and so helpful!!! Buy 1 pair and get 2nd pair 50% off!! We are high stepping in our new Sketchers! ?. PS Manager was so nice and the 60’s music was perfect for this old gal! ?
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April 2023 by Greg Stuart
Nice people and good selection
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February 2023 by Philip Kline
They had a lot to choose from and the staff was friendly and helpful
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January 2023 by Don Deter
Very helpful staff. They kept on looking for shoes.
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December 2022 by L Beasley
I always find a good deal here!
