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November 2023 by Ed K.
now I understand the low reviews at all locations. we use all 3 location Elkhart, middlebury, goshen, for our fleet 1 ton trucks. we will no longer be using Monteith. just spent 1500+ to take care of lug nuts loosening up on wheels on the rear of truck. took care of one side and we were told the rest were good. just picked it back up for the second time at the middlebury location for the driver rear loosened up and wheels sliding off. now at belle tire and the fronts are loose. belle tire taking care of the issues all around. belle tire has our business now.
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November 2023 by Dave Thurston
I had an unusual wheel problem on my camper van that the Ram dealership and numerous other shops could not fix. I stopped by Best-One and they understood my problem and knew exactly how to fix it. I was in and out in about 15 minutes. The fix was a total success and the cost was very low. I've been to many tire shops over my 40+ years of vehicle ownership and this was probably the best service I ever had. I would definitely recommend this shop.
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November 2023 by David Miller
All staff are very courteous and helpful.I appreciate them.They do work on our vehicles in a timely manner.Thank you!
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November 2023 by Terri Bowman
Very friendly and knowledgeable staff! So willing to help even after your visit! The service is reasonably priced. They really know what they’re doing!
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November 2023 by Ruthanne Hassenger-farris
Very good service. You need tires not in there store, they will check the other stores. Mine were picked up and ready for installing the next morning.
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September 2023 by Kirsten Smith
Sat waiting for 2 hours just for them to tell me something else was wrong and they couldn’t do my alignment and then charged me $40 for nothing. On top of that, they quoted me an outrageous price to change my tire rods which I can do myself for under $100. Save money and literally go anywhere else.
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July 2023 by Tyler Diethrich
I usually have a pretty solid experience while I'm here. I have come here for several of my car needs. The only issue I've had is that they can't seem to adjust a headlight. I had my headlights replaced some time ago, and they just weren't right after that. I brought it back twice to have it looked at, and they charged me and told me my housing needed to be replaced. I borrowed some tools from a friend and spent about 4 minutes looking it up and about 15 minutes messing with it. Only to find they never put the bulbs in all the way. There was a good gap between the bulb and the housing... beyond that great customer service and would still recommend them for other needs.
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July 2023 by R. Fitz
Thank you Brandi for great customer service. 4 new tires + rotation done perfectly. If you own a Coachmen Class B RV I highly recommend this business. Worth the wait.
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June 2023 by Phil Cooper
Well staffed. Good staff. No complaints. They were busy and still my tires were installed quickly.
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June 2023 by Michael Miller
First they hung up on my when I said I could do the job myself in 15 minutes but I can't get the bolt off so it shouldn't take them more than half an hour either, so I showed up, then they just offered to swap take out the bolt I was struggling with and put in a new one not quite as tight so I could get it off when I get home, now I'm home and notice they didn't even put in a new bolt and on top that It's still not coming off, that was 40$ to waste
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June 2023 by James Bromley
They were excellent and waiting time was shorter than expected.
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May 2023 by anna adcox
They are very friendly helpful asking questions was very easy and they answered them and it was t upsetting to them to take the time to answer. service was fast and affordable. I'll be using them again.
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May 2023 by Stephen Duncan
Great service. Had me in and out with a quick repair in about 20 minutes
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January 2023 by Hunter Johnson
Lied about being able to align my tires. If you cant do it in time just call me so I can pick it up. Waiting an extra day to pickup my car with no extra work being done is a waste of my time.
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January 2023 by Gene Troyer
I want to give them 6 stars! Fast, friendly, courteous service every time.
