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February 2024 by Joseph
Jeremy and Anthony are stand up guys and VERY transparent. The whole experience made me very comfortable as a buyer, and at no point did I feel pressured to make a decision. I would highly recommend doing business with Royal Auto as the selection of vehicles and customer experience is superb.
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January 2024 by Aron Miller
Had a great experience at Royal! The sales specialists are super friendly and knowledgeable about their vehicle inventory. Thankful that Jeremy helped me out with exactly what I was looking for! Great people, even better service!
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January 2024 by Mike Lumetta
Royal was great! They maintain a great selection of quality vehicles. It seems like they have a good picker who snags the good cars from the auction so this is where we found our van. Purchasing was fast, easy, and no pressure.
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January 2024 by Rock
I feel the entire staff treated the negotiations with patience and class. This is a first rate organization. I would definitely work again with this company for the purchase of an auto or RV. I would like to Thank Everyone for making this experience painless and one my wife and I will remember. God Bless
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January 2024 by Lizzie Bickel
Drove 3 hours one way and bought my 2019 Jeep Grand Cherokee here after my first one was totaled. Jeremy and Terry were great! They helped me from start to finish to make sure I got what I wanted and I'm beyond happy with my purchase. Would make the drive again if needed.
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November 2023 by John Mullett
Jeremy and the whole team at royal were great!!! Absolutely no pressure at all and went out of the way to help out and make the process as easy as possible. This was the first time in my life I actually enjoyed buying a car. I will go back to them in the future and I would highly recommend anyone who is looking for a car go to them as well. I can’t say enough good things about the royal team. Thank you so much for the experience.
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November 2023 by Alex M.
Our 2023 Grand Design 5th wheel's slide out never worked properly since we purchased it July 2022. We had it replaced by our California dealer June 2023 but had to wait 3 months until we could bring it in for service and another 2 months once there as they had to wait for parts and labor shortage. It failed again after only 5 stops! We were in Washington State at the time. Called Grand Design tech support who referred us to to Royal RV. We were assured they were as good as GD for the replacement work and they could have it completely replaced in one business day if we could get to Indiana. We made the mad dash from Washington to Indiana in 9 days. Sure enough, the day of our dropping it off at 7am they had it replaced and in perfect working order by 3pm the same day!!! Have been on the road with it for over 4 months now and the slide out has not had any further issues. All staff and management were very courteous and professional. Highly recommend them!
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October 2023 by Pat Gnivecki
Nice vehicles on the lot!! The sales people there are a pleasure to work with!! Very trusting people!!! Will definitely go there again to purchase my next vehicle!!! Try them on your next purchase, you will be happy you did!!!
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October 2023 by Kylie Reed
Highly recommend buying your next vehicle from Royal Auto Center! All the staff were very helpful in finding you the best vehicle for your budget. Anthony and Mike helped me purchase my vehicle, and they both were great! I would purchase from them again, and will recommend them to my friends and family!
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October 2023 by jennifer harvey
If you find yourself in need of service or repairs in the Middlebury area, I highly recommend Royal RV & Auto Center! They have diesel techs on staff and have always gotten me right in for my service needs.The staff are very friendly and accommodating. My truck is my livelihood and it's nice having a shop you can trust while out on the road!
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August 2023 by Nick Fisher
We really enjoyed working with Jeremy, who went out of his way to accommodate us coming off hours for a test drive. The rest of the staff was also very friendly and helpful. We really love our new car, and I don't think we could've found a better deal (believe me, I looked). I knew exactly what car we wanted before coming in, and no one within 200 miles of us had one with similar options and low mileage for as good of a price. I'll definitely check here first next time we're in the market for a vehicle.
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August 2023 by biggie jerm
I drove an hour and forty five minutes to look at a Jeep they had on their lot. Even though we couldn’t make a deal… due to errors on my part, they were the nicest people and super easy going. When my situation changes, they will be the first place I go to buy my next vehicle. They also have an awesome selection of rv’s and travel trailers. Worth the drive!
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June 2023 by Sarah Senseny
Had a phenomenal experience from the very start! Worked with Jeremy and he was bee’s knees. Could not have asked for a better experience. This was my first time purchasing my own car, so I was pretty apprehensive of everything that could go wrong either with the service of a dealership or with buying a used car itself. I have to say that all of those fears were alleviated with Royal RV and Auto. I absolutely love the Malibu I ended up with. Plus, financing was super easy and my monthly payment ended up being lower than I expected. Thank you guys!
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June 2023 by Gary Butcher
I don't think we have ever had a better experience with buying a vehicle. Royal Auto is a beautiful building inside and very well-maintained. Very clean. We worked with Jeremy in sales and he did an amazing job. Didn't pressure us on anything. Got all my questions answered. I truly felt like he was being honest with me when he was talking to me about anything. We also worked with Mike in finance who was just as amazing. Very knowledgeable and answers all your questions. We filled out the online credit application and by the time we went to the dealership to test drive, everything was ready. We were in and out of there within an hour. I do have to say though, Wonder Dog Minnie stole the show!!!
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June 2023 by Dale Huseman
Jeremy our salesman was straightforward and informative. We are 2 hours from the Royal Auto Center, when I arrived the vehicle was exactly as he had described it on the phone. No surprises.Mike the finance manager was very helpful.This was one of the most enjoyable auto purchase experience I've had in a long time.I definitely will check their inventory the next time I'm looking for a vehicle.