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November 2023 by Randy and Cindy Mockler
They remembered that this oil change was to be free to us as an issue occurred last time we brought vehicle in for repairThanks
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October 2023 by Taylor Purviance
I went in knowing what my problem was (a driver window falling out is readily diagnosed) and left them a description of the work to do hoping they would have the part available. The replacement is like $50-100, so I expected that plus maybe another 100-200 for labor to install it in the driver door. I wrote that I would pay for those repairs up to $150 without needing additional permissions.They tell me that they charge $150 just to diagnose the problem (which I didn't need to begin with), plus $150 per hour labor, they don't have the part I needed, and the whole cost would be $450. I opted to take the car and do the repairs myself, so they charged me $150 to accomplish nothing.If they already knew they would charge me at least 3x as much as my initially stated price point to do the job, they should have been more clear up front.While this place may have traded hands a few times since it was Max Myers Chevrolet, current garage management seems just as steadfastly committed to overcharging customers. Unless you're getting warranty work done here, I'd go elsewhere for repairs.
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October 2023 by ElkhartAndy
Great communication from the start. I had a few questions and they reached out to me right away. After that, it was the best car buying experience I've had. No pressure and easy.
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July 2023 by Olen Yoder
I double-checked the time it would take, and both times, they said it would only take 30 mins max, then I thought I could do it on my lunch break. 55 mins later and still sitting here
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June 2023 by Robert Huddleston
If i could give it no stars i would! I took my diesel truck in to get an oil change and fuel filter replaced and they charged me over $600 for it. I know they are going to up charge on parts but what they charge for it is outrages. The labor alone was $195(they only had it for an hour). I will never bring my truck back or any vehical for that matter. They are nice people but i cant justify what they charge people!
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June 2023 by Pam Bergstedt
Bought 2 cars from them part went out, they have part but a month to get to it. "There are others that have been with us a long time we need to get to" doesn't mean a thing bought cars. Service stinks!!!!!!
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March 2023 by Jennifer McCourt Smith
Very pleased with our experience shopping for a new vehicle here at Sorgs. Mike was great! Found just what we were looking for.
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November 2022 by Tami Lapp
Ryan and the team at Sorg Chevrolet were awesome to work with! They listened and helped us find the perfect vehicle for our daughter. We will definitely shop with them again and recommend to all of our friends and family!
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September 2022 by Tyler Lanning
Take detailed photos of your vehicle all over before bringing it here.Edit; Brought my 2005 Corvette in for a column lock issue. Get it back with a broken rearview mirror. Denied liability every time I inquired about the issue. Didn't give a single benefit or chance of it being possible. Owner even lied to my face about it. Paid $500 out of pocket for their mistake they didn't have the courage to own up to. If it had been broken before on such vehicle don't you think I would have addressed it? Absolutely disgraceful company.
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September 2022 by Loretta Phillips
I can only comment on their service department and they were awful. Scheduled my car to get serviced and they had no appointments available for 3 weeks. So we scheduled my car for a Wednesday 3 weekes out. Took my car in on that scheduled day and my car never got looked at. My husband called them towards the end of the day and they said they didn't have time to get it in so they would look at it Thursday morning. Thursday came and still no one calls or anything. We call again and are told they brought the car tightened a loose wire but took it back out and want to look at something else. We are told they will get to it that day. No calls or anything to update us. Saturday morning comes and by this time we aren't happy so my husband goes to Sorg. The service department isn't open just sales. He gets our car and tells them he will come back Monday to pay them for the loose wire they tightened. Which cost us $247.50. At no time during them having my car did they communicate with my husband unless he called them. At no point on Friday did they call and say they needed to keep the car over the weekend. I find it bad business to not communicate that you plan on keeping someones vehicle for what would have ended up being 6 days if we wouldnt have picked it up that Saturday morning from the sales department We will not bring my vehicle back to them for service. It's sad that Max Myers is no longer here. They didn't do business that way. Lesson learned.
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July 2022 by Angela Malone
I came to Sorg from Michigan and I was thoroughly pleased. Great communication and professionalism. All the paperwork was ready when I arrived and Mike and were both awesome !!!
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June 2022 by Sharon Navratil
Loved the no pressure approach, quickly down to the bottom line, fair offer for our trade in they even gave me the name of someone who could remove the baseplate for our trade in, it was the most pleasant car buying experience we’ve had in…. I can’t remember when. We live in AZ and the car buy was a sudden necessity which we truly enjoyed, Joe and Mike are great!
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February 2022 by michael buck
Pleasant and hassle free. With out a doubt the best vehicle purchasing experience ever. I spoke with my salesman Mike on a Friday afternoon and expressed interest on a 2022 Chevy Silverado LT Custom Trail Boss. I told him I had work commitments the next two business days and would need to do most of the work over the phone. I arranged to get just enough time to get a test drive and paperwork done. A big thank you to Mike and the Sorg Chevrolet team!You earned a customer for life
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December 2021 by Randy Lehman
I have had the pleasure of working with Maynard Miller on the last 3 vehicles I’ve purchased going back to Max Myers and now Sorg Chevy. I would recommend Maynard and the Sorg family of dealerships to anyone looking for a no hassle, fair experience in purchasing their next vehicle.
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December 2021 by Bobbie Krotky
Great experience - super nice folks that made us feel welcome. Definitely worth the 4-hour drive to purchase our vehicle from them. Would do it again in a heart beat!
