1st Source Bank provides friendly, professional, and helpful service. The staff is always nice, quick, efficient, patient, and thorough, ensuring a nice easy experience for every interaction. They are knowledgeable and resourceful, carefully talking customers through every step of processes, which they make easier and as painless as possible. Employees are described as kind, empathic, and eager to help, offering assurance and support with any concerns. Many customers have been with the bank for decades, appreciating the consistent quality of good people.
Amanda was very kind and very helpful. She was sweet, and great at her job.
July 2025
I cashed a check, deposited another check (Nathan, I believe, assisted me), and opened a CD (Bruce Burkart). All involved were friendly, professional, and helpful.
April 2025
I set up my account here about a year ago and they made it such a nice easy experience and every interaction I’ve had since has been amazing! Staff is always nice, quick and efficient! They are patient and thorough if you have questions and always have a smile on their faces. Just good people!
