1st Source Bank has been serving customers since 1863, offering a wide range of banking services for individuals and businesses. Customers appreciate the helpful and friendly staff, who work hard to meet their banking needs and create a welcoming atmosphere. Many mention the knowledgeable employees, especially one staff member who was described as "amazing" and very helpful. The branch is clean and open on Saturday mornings, with staff attentive to customer needs, even noticing when lines are long. Customers feel comfortable and trust the bank, with some having used their services for many years, including since they were young. The bank emphasizes good customer treatment and a professional yet friendly environment. Due to recent updates, in-branch lobbies are now available by appointment only, encouraging use of mobile, online, and drive-up services for convenience. Overall, 1st Source Bank is highly valued for its caring staff and reliable service.
This location is the best! Help is always ready when you walk in. The guy that helped me is always so nice. I highly recommend this location. I switched from a closer location because everyone is so nice here.
June 2025
The team there is EXTREMELY helpful--they know their customers as people, and they work hard to help them with their banking needs. I can't say enough about how much I love 1st Source Bank! Kim in particular is AMAZING!!!! So so so helpful!!!
February 2025
Thank you for how the employees treat their customers! Making and creating a welcome atmosphere. It is essential dealing with personal banking accounts.