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March 2025 by Alexandria Scott
Guadalupe was great! She helped us upgrade to a new phone, get a new iPad and get accessories in the most cost efficient way! We were pondering going to a different carrier, but the help she gave us confirmed that this is still a great company! Thanks and we love the new merch!
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March 2025 by mehdia melwia
This is second time I go to the store and I get wrong information
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March 2025 by Jessica
They're always helpful and friendly. Knowledgeable of the job.
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March 2025 by Gloria Davila
This is the best store hands down. I’ve been in many of there stores. Although a little short staffed which is not fault of there own the definitely answer there phones treat each customer with respect and dignity and go beyond the mile to get everything taken care of. The gently do not rush to just get you out there door they do what’s going on or get you going in the correct direction of whatever situation is. Kim, Ashley, Scott, Noah and the rest of the team rock 10 times over. Thanks for talented workers such as you all and for making my experience so worth it
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March 2025 by Jesse Fraijo
This store needs a better waitlist system. It's very surprising to me given this is a tech store. I understand staff are busy, especially given the employee to customer ratio. Not all customers are greeted upon entering. Someone does eventually get to you and sign you in when they're free, but by this time most customers are confused and irritated and frustrated. Maybe create a board or station where customers can be directed to check themselves in.
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March 2025 by larry kaniewski
Many people,very few workers and 2 hours to get upgrade
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March 2025 by Deborah Frye
If you go to AT&T on Day Road in Mishawaka, Indiana you should try to get Karla Estrada to take care of you. She goes above and beyond to solve everything.
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March 2025 by Jason Payne
Stephen was a big help
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March 2025 by Rosalind Cutts
2/27/25 *** Very Poor Customer Service buyer beware!!!
AT&T should have better representatives of their company at this store. My experience today was absolutely horrible as I went in they had only two customers in the store I was next in line. I waited 15 to 20 minutes, just for anyone to simply acknowledge that, I was even in the store. When it was my turn, I was Directed to sit at one of the tables me and the agent began working on my account only to be interrupted by a customer who was returning A satellite dish! The AT&T agent looked at me, and stated I’ll be right back I’m going to help her! I was in complete shock. I waited 20 minutes for this agent to finish with the last customer before me. I just felt it was unfair, unprofessional to completely cut me off acknowledge her and tell me to wait until he was done with her. I also wanted to mention I was upgrading four lines of service. I’m so glad I walked away and took my business to T-Mobile.! AT&T, check your cameras around 1:25 p.m. I was in red and black with blonde hair African-American female!
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March 2025 by Shu Don
Made me feel at home
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February 2025 by Austin Rose
Stephen Miller was very helpful with informing us on the improved affordability of DirecTV and helping my wife with her watch trade in
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February 2025 by John A.
Yeah that man Robert O. what an amazing guy very helpful would definitely recommend going to him what a lad🤙🏽.
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February 2025 by Chris St.germain
Calvin helped me upgrade my phone and broke down every part of the process
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February 2025 by Jaz Wills
10 out of 10 customer service. Stephen got me the best deal possible along with a cheaper phone bill compared to Verizon. Great experience
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February 2025 by purity mhindu
Stephen did perfect.
