Best Buy has received positive feedback from customers who appreciate the knowledgeable and helpful staff. Many reviews highlight the exceptional service provided by employees such as Todd, Kendra, Elton, and Owen. Customers have reported that these team members take the time to understand their needs without being pushy, making the shopping experience enjoyable. For instance, Todd helped a couple find a lighter device better suited for their business needs, guiding them through various options and even exploring open box deals. While some customers noted that prices may be higher than average, they still valued the expertise of the staff, particularly when it came to selecting electronics like TVs and laptops. Kendra and Taylor from Geek Squad were specifically mentioned for their assistance with installation and customer inquiries. Overall, Best Buy is recognized for its helpful team and a wide selection of products, ensuring that customers feel supported throughout their shopping experience.
Aidan Butkera helped me with my CyberPowerPC purchase and provided excellent service. Five stars—thank you, Aidan!
August 2026
I give them 5 stars for Todd in the computer department. He was so knowledgeable and friendly! He really helped me and went the extra mile for us.
July 2026
Best buy was okay, and there was definitely somebody to help every step of the way which was great. But when it was time to check out I felt like they just kept wanting to sell me stuff like protection plans and installation from their own team, and so the selling part was the part I did not care for.
