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January 2024 by Jonathan Oconnell
called this location to open an account multiple times and keep getting noones available to take ur call then hungup on some of these owners are just straight up pathetic.
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December 2023 by Roberto Cardona
Justice is an incredible banker and my business banking experience has been a pleasure.
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July 2023 by Natalie A.
This location has unfriendly bankers who are quite unhelpful. They didn't answer the phone after calling throughout the day and made me feel like an inconvenience as a customer. They seemed unhappy to even answer basic questions.
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June 2023 by Debra Hughey Parsons
Great place to have accounts. Clean. Friendly staff.
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September 2022 by Jason M.
I used to work swing shifts and slept in a pitch dark room when I had to sleep during the day. One day the phone rang while I was sleeping, and not knowing what time it was, I got wordy with the caller, asking why he's calling people in the middle of the night. After that day (it was about noon, not 3am), I swear by all that is good...I got 3 calls per day, EVERY day for a month straight. I never answered, because I was like "touche phone guy", but yeah - that happened. I don't bank with Chase, needless to say, and obviously never will again.
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April 2022 by Ailee S
One of the best Chase location. Everyone was so helpful, especially Elizabeth, she was amazing!!
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November 2021 by Courtney Sailors
Specific tellers are very rude they've even messed up messed up my money, where I was out $50 they say that it wasn't them and I basically stole my own money. Called to speak with a manager and the manager was also rude to me. Now the tellers involved don't even greet me when I go there. Suspish!!! They don't wear named tags so you can't say thir names unfortunately Because a few are very nice.
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August 2021 by Osamah Altaie
The banker there is rude and unprofessional, he refused to open up an account because " I nEeD oNE mOrE ID " even though I gave him two IDs!! He did not even care enough to at least say I'm sorry like other professionals.Anyway I went next to bank of America, they were nice and courteous.
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August 2021 by Osama Altaie
The banker there is rude and unprofessional, he refused to open up an account because " I nEeD oNE mOrE ID " even though I gave him two IDs!! He did not even care enough to at least say I'm sorry like other professionals.Anyway I went next to bank of America, they were nice and courteous.
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July 2021 by Gail Cinninger
Awful ATM experiences! Always broke down on drive through!!!! Changing banks!
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May 2021 by Amanda Shaffer
Awesome bank helped us out even though we didn't have a account
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September 2020 by Tybrows Mcbumpaddle
Overdraft fees are just high enough to keep you poor. Why, when people are so poor that they have less than nothing would you take even more? I've been strongly considering getting an account somewhere else
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July 2020 by Dan Clements
Limited hours restriced entry, apt only. Not responsive to business needs. Cost $$$ due to lack of communication. Tone is one of defeat and defense instead of a streach to win in spite of conditions.
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June 2020 by Andrew H.
Honestly, I'd like to say that I understand measures taken to protect employees from covid. However Chase and their response has not been to serve customers better, it's to serve LESS customers. Their branch now only accepts appointments that are booked weeks out in advance and a manager promptly denies entry to anybody who needs help. Furthermore they now close two hours early! So keep this in mind if you decide to visit. The close time is now 4pm on weekdays. Makes it very difficult for anybody who works to visit a branch to get things done. I wish that they'd make an effort to minimize service disruptions.
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June 2020 by Andrew Hsu
Customer service lately has not been their strong suit. They close two hours early now and only allow appointments. As if their business hours were short enough before now nobody who needs to go to the bank can do so without great inconvenience to them.
