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October 2024 by Connie Neace
No waiting for flu shot and covid shot had everything I needed very friendly
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August 2024 by Kitty Pie
This is a terrible CVS location. I've always had trouble getting my prescriptions filled here constantly. There's always some kind of "shortage" or whatever.. It also takes forever for them to answer the phone. So I opted for a CVS in Elkhart. And the UPS store thing is a joke.
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August 2024 by Dierdre Brock
This is not the first time that I walked in and there had just been an altercation with a customer. I always have to wait. I worked for Target for years and customer service is priority. I was picking up a script and I asked the girl " if I want an item that is BOGO free and there is only one what is the procedure? " Se said " I don't know, you have to ask the girl up front." So I go up front and there's no one. I go look around a bit and go back up front, still no one. ( In the meantime there is a man using the self check out and it malfunctioned so he needed help, no one around). So I went to the office door and knocked. A girl came out and said there is some one in there crying because of an altercation. I explained to her that the people in the pharmacy are so unprofessional and rude. This is the third time I'm contacting you about the same problem. I am switching to Walgreens.
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August 2024 by Cindy King
I feel bad as you can tell they are always busy and trying to do their best. The drive thru lines are always busy but again, they do their best.
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May 2024 by d h
HIGH TURNOVER DUE TO EMPLOYEES BEING FIRED AND QUITTING. HORRIBLE PLACE FOR WORKERS AND CUSTOMERS.
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March 2024 by Paul Hancock
Uhm I don't believe they know how to do much here, answering the phone is definitely not one of them.
I've never been more disgusted with a pharmacy and it's customer service bit also general lack of ability to function smoothly
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January 2024 by Karen Arenas
Horrible service at the pharmacy! They never answer the phones, they always have long lines, the Customer service is horrible and in my experience they never have my prescription ready on time. Horrible pharmacy not worth using.or going too.
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January 2024 by Melanie Workman
Do not come here unless you want to be treated like garbage. You get a text saying it’s ready(your prescription) and they state they need 10-30 more minutes, get a text 5 minutes later that they are ready again “ready”. Then you go there and they don’t say a word. I’m going elsewhere from now on.
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December 2023 by Ben Barnett
It is very unfortunate this pharmacy is short staff. I'm not sure if it's a pay issue, location issue or what. Every time I have gone in all of the staff has been very helpful. They will greet you as soon as you come to the counter and let you know they will be with you as soon as they are finished. Sometimes service does take longer than I would prefer, but I think that is a product of being short staffed. Outside of that I've never had an issue and they've always been helpful.
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December 2023 by Firstname ANDlast
This pharmacy has got to be the worst that I have dealt with. Not only am I waiting on the phone for over 20 mintues, AT THE LEAST, I can’t ever seem to get what I need the day I need it. Don’t get me wrong, I know it’s not the staffs fault for the corporates bad choices, but when dealing with customers, MAYBE smile at them, or talk to them like this is your job and despite that fact that you may be having a rough day, that should NOT be reflected on how you deal with customers. I mean sighing on the phone when asked a question or any attitude in general is just not called for. I get it, work can suck sometimes but I didn’t make you work here, and I just need my meds.Also they have been out of stock for almost two weeks for my medication, and told me to call every couple of days if I don’t get a text explaining what going on. Never got one text, in two weeks. I had to call every couple of days, be on hold for at least 20 min and then talk to someone who’d much rather be anywhere else, explain to me that it’s still not in stock and I can call in a couple of days.Overall, if you’re considering coming to this pharmacy. Please just don’t.The only staff member that has always had a smile on their face despite all the chaos all the time, is that young red headed girl. Thank god for her, otherwise I don’t think I would ever have a good experience there.
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November 2023 by Ryan Schwier
Bad company, very understaffed.
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November 2023 by Jason
If you can go to a different pharmacy, Do IT! We have had issues after issue but keep coming back. Now, today, I called in the needed prescription with website stating open til 9:00. So I show up at 7:15 only to see paper sign, effective 10/16 (today) hours close at 7:00. When I called the prescription in, do you think the person stated, by the way, we close at 7, NO.
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November 2023 by Sarah Valdez
Pharmacist Lydia is THE BEST! she has went above and beyond. I hope CVS treats her well and she stays. I've watched her run from issue a to issue b always with a smile. You can see in her eyes she's tired and they are short staffed but she keeps going. Keep up the great work and never stop smiling!
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October 2023 by Sheryl Shevock
There were 3 cars in the drive through line. The woman in front of me left the line after15 min. The man at the window finally got his meds and drove off (obviously angry). I pulled up and waited. I was leaning in to press the call button when I heard some say , “Don’t press the button, we see you.” I was then completely ignored. After waiting in line a total of 29 min, I left the line without my medication.
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October 2023 by Abakar Bechir
I love CVS. It’s so convenient. However, it’ll good if CVS make products more available. I mean some products deplete quickly and not replenished.
