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August 2025 by Vincent Rinaldi
Great company, Benito, my contact was always there to provide support and follow ups.
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July 2025 by Bond 007
This has been the most outstanding customer service experience I have encountered. If a higher rating were possible, I would reward it without hesitation. The team demonstrates genuine commitment to meeting client needs promptly and efficiently. They maintain consistent communication by providing regular updates throughout the process until completion. As this is my first experience with their services, they have set a new benchmark for professionalism and service excellence in my view.
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July 2025 by Jim Rutledge
Best customer service I have ever gotten. Wish I could give more than 5 stars.
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June 2025 by Mike B. Gordey
The installer was on time and took great care with the installation of my new windshield
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June 2025 by Mary Matthews
Duncan Systems handled our Awning claims process very quickly and kept us in the loop the entire time
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June 2025 by Alan Kesten
Claims representative Shelli was very accommodating and understanding. All went very well.
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May 2025 by Mike Moran
I had a great experience. Lorraine in customer service could not have been any better! Start to finish, I was always updated with the progress. Their customer service should be the blueprint for all businesses - thanks again!
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May 2025 by Barry Wertz
Amazing experience with Hope at Duncan and Will at Lawrence Glass installation. Thank you.
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May 2025 by Debbie Zupito
It was very easy. They were very professional. If I can give them 10 stars I would.
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April 2025 by Ron Witherow
I give everyone a 12 on a scale of one to 10. Everyone very courteous they what they said they would in the time they said they would do it. A Breath of fresh air
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April 2025 by Scott Strickland
I've been fortunate enough to have had the pleasure of working with the folks at Duncan Systems twice and couldn't have been happier on both occasions. The first time was to replace a window on my RV that had cracked. The second time was to replace the same window when for some unknown reason, it also cracked even though the RV had not been moved. While I was concerned about having this replace again, Duncan Systems made it right, and on my schedule. I wish that everyone I have dealt with was as easy to work with as the folks at Duncan Systems.
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April 2025 by David O'Brien
Easy and perfect
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March 2025 by Carolyn M Anderson
Great customer service/support!
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March 2025 by Lynda Wilkinson
The awning arms of our motor home were damaged in a wind storm while out of state. A local RV Repair Shop worked with Duncan and the arms were replaced within a couple of days and we were on the road again. Excellent customer service with quality parts.
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March 2025 by Jay Landry
Great experience getting my RV windshield replaced. They had it replaced in less then a week. Thank you for your great customer service!!
