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April 2024 by Eve Morningstar
How can I even begin to put this into words because I'm at a loss for words...We ordered the vegan tofu ramen—My partner genuinely believes that the cook urinated in the ramen because it literally smells like pee. Like, if you have kids and they peed in their clothes and you forgot to wash them for a day... that's EXACTLY what this ramen smells like, it's horrifying.I had to move away from his face after he took a bite because his breath smells like PEE.The noodles are mushy, gummy, and bland. The tofu is not seasoned at all. The broth makes my stomach churn. This is absolutely disgusting.The servers warned us about the ramen saying it gets sent back all the time, but we didn't listen... Why is this still on the menu? Do your chefs actually taste the food that comes out of the kitchen? It baffles me that we received something this horrendous.The manager gave us a refund without hassle, which I greatly appreciate. But EEW! I have to go gargle with mouthwash and brush my teeth 4 times.
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March 2024 by sarah Jane
I love to eat here, food is very good, love their crab rangoon dip. Don’t let them seat you in the patio area around Christmas though or you will be forced to listen to the Salvation Army bell ringer the entire time while you eatVegetarian options: Make your own bowl has tofuDietary restrictions: Wait staff will ask if you have any allergies before they make your bowl
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March 2024 by Jake
We were there Good Friday and I knew that would be a busy day. Our waiter, who was American/japanese lineage was very very rude to us. It was like he was doing us a favor by coming outside to attend to us a couple times. Hopefully he will do better. He even wiped off a least 4 tables before he sat us.
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March 2024 by Amalia Ramallo
After shopping we came to the restaurant and the have half of the beer they “supposed to have” no lime for coronas….service very poor, definitely we don’t gonna come back to this place.
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March 2024 by Truth Teller
Don’t get me wrong we usually love this place BUT tonight was horrible! We walked in and waited 10 minutes for a hostess to even notice us. Once she seated us we waited another half hour for a waitress to even come up and ask us what we wanted to drink. We made our food and waited another 30 minutes to get our food cooked then it sat on the bar for 20 minutes before anybody brought it to us the food was disgusting. Nothing was cooked all the way through, it was absolutely horrible !! To top it off the “manager” was extremely rude when we told him the food wasn’t cooked, rolling his eyes while we were talking to him! Horrible experience!
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March 2024 by Robert H. Good
Went once. Service was terrible. Prices pretty high for what you get.Bowl is a set price but not to mention the 4 dollar charge for shrimp, dollar for egg and dollar for cheese.Peach tea is on the menu. They charge 2.99 for the tea and 1.00 for the peach syrup. No free refills, understood for tea, and took 30 minutes for a second drink.Extra bread is 75 cents and 50/50 if it's crisp or soggy. Its worth it if it's crisp and fresh but soggy has a very unpleasant taste and texture.For 52 dollars for 2 bowls and 2 teas I can get better food elsewhere with better service.
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March 2024 by Jerome Jonesiii
Just went there and we didn't want to sit on the "patio" (A small entrance hallway) basically. So my wife said we'd rather eat inside the restaurant. The hostess said to the waitress that if we didn't want to eat out there then we could find somewhere else to eat. My wife overheard the hostess saying that to the waitress. So that is what we will do. Just went there again tonight 3/1/2024 we were there for almost 2 hours for a total of 2 bowls and one to go bowl. We paid the bill and tipped. My wife wanted another sauce cup. The waitress was fine with giving us a extra sauce a small 2 ounce sauce but her manager had her charge us fifty cents for the little sauce cup after we already paid almost $60 for our food not including our tip after we waited about 20 - 25 minutes for our to go food. That should have been on the house for the wait. That would have been good customer service. I work in the food service industry and have for about 30 years. So I do know what sets certain restaurant's apart from others. That manager is petty and I really don't plan on spending money there again. Do better Flat top! SMH
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February 2024 by May
The sauces they provide are mid at their best and that's just the yumyum sauce, the hostess looked like she barely knew what she was doing. The food was subpar. The bread came out of the freezer and they managed to do the "burnt but frozen" thing. The chicken came out of a bucket full of liquid (but was dry?), I'm afraid to try the shrimp. It's surprising that this is almost a 5 star restaurant.
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February 2024 by Nathan Buysse
Always love coming here for date night. The build your own bowls are awesome cause I'm always feeling something different each time I goVegetarian options: They offer tofu and vegetarian chicken and clearly mark your dish, so no cross-contamination occurs
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February 2024 by Donna LaVanture
I always have a great experience here! Good food and there’s a nice selection!
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February 2024 by Kerry Kennedy
Adrien was
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February 2024 by Tracy Harbaugh
Went in because got an email showing 2 for $40 meal deal. Went in and ordered the appetizer, create own bowl, desert. All was good and waitress was atentative. She gave the check and looked over priced for the $40(we added cheese/egg to bowls and I didn't caculate that up). I caculated it up and was $53, asked waitress and she went to check it out. Manager came back with her showing the insert and how it reads it does not say the create own bowl as extra to do. He was nice about it and he didn't lower price on check but gave a coupon for next visit. We will be going back but wanted others to know the insert is pay extra $2.50 per create own bowl and no extra charge for the other type. Be aware and ask server if not sure about what is extra charge. It is going on for month of February so go in and get the good deal.
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February 2024 by Erin Johnson
Horrible rice is hard had two pieces of meat just terrible spent to much for it to be
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January 2024 by Zachary Garrett
Hands down one of the worst restaurant experiences I've ever had. My order took 25 minutes to get to me after my two friends' orders had already shown up. The appetizers were alright, but the ramen smelled and tasted like it had been made with toilet water, and the noodle and chicken bowl was completely devoid of any seasoning. Couldn't even get the check and leave in a timely manner because the wait staff were nowhere to be seen after placing out orders. Won't ever be coming back here.
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January 2024 by Kesha Will
We wanted to have a drink and grab food Togo! The hostess sat us and never came back! What a joke of a place!